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Magnera

Quality Manager

Posted 3 Days Ago
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In-Office
Statesville, NC, USA
Mid level
In-Office
Statesville, NC, USA
Mid level
Leads the site Quality function and quality management system, ensuring product consistency, regulatory compliance, customer satisfaction, and continuous improvement. Manages Quality staff, audits, corrective actions, supplier quality, customer complaints, KPIs, process specifications, and quality plans. Applies Six Sigma, SPC, DOE, FMEA, and statistical methods to improve process capability, reduce defects, strengthen risk mitigation, and maintain ISO 9001 and other applicable standards.
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Overview

Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world.

Responsibilities

We are seeking an experienced Quality Manager to lead our site’s Quality function and champion a strong Quality Management System (QMS). This role serves as the primary point of contact for all quality-related matters, both internally and externally, ensuring product consistency, regulatory compliance, and customer satisfaction. The ideal candidate will be a collaborative leader with a strong technical background and a passion for continuous improvement.


Key Responsibilities

  • Ensure the Quality Lab and all quality operations comply with Safety and 5S standards.
  • Lead, coach, and develop the Quality Engineer and all Quality team members.
  • Oversee performance reviews, corrective actions, and adherence to company policies.
  • Apply process control methodologies (Six Sigma, SPC, DOE) to improve process capability and solve complex problems.
  • Partner with Process Engineering to resolve quality issues, drive preventative actions, and support product optimization and commercialization of new products.
  • Develop and maintain quality systems including performance metrics, failure cost tracking, product capability, and control systems using tools such as statistical analysis, pareto charts, flowcharts, and FMEA.
  • Establish and manage internal process and quality audit programs; develop and monitor corrective action systems.
  • Stay current on industry trends to elevate product quality, consistency, efficiency, and cost-effectiveness.
  • Define and maintain process specifications, operating conditions, tolerances, and packaging requirements aligned with customer needs.
  • Monitor Quality KPIs and report Quality Management System performance to leadership, including audit results and needed improvements.
  • Serve as an internal expert on FMEA, Change Management, DOE, Six Sigma, and other process‑control methodologies.
  • Work closely with cross‑functional teams and customers to resolve complaints, support new product development, and drive process improvements.
  • Develop Quality Assurance Plans, auto-control processes, and SPC systems to improve quality performance.
  • Lead continuous improvement initiatives to reduce internal, external, and supplier PPM.
  • Support customer requirements related to complaints, feedback, audits, and quality improvement plans.
  • Simplify and standardize tools and processes to enhance Quality team efficiency.
  • Manage and strengthen global risk‑mitigation plans.
  • Ensure QMS compliance with ISO 9001, EDANA, regulatory, customer, and internal standards.
  • Assess and report on vendor quality systems; support supplier quality improvement.
  • Conduct periodic management review meetings.
  • Perform other related duties as assigned.
Qualifications

Education

  • Bachelor’s degree in a related field, or equivalent education and experience.

Experience

  • Minimum of 3 years of experience in a manufacturing environment, preferably in a Quality role.

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