Manage and improve the PMO Quality Management System, ensure compliance with CMMI/CMMC/ISO/NIST frameworks, coordinate audits and evidence collection, track CAPA and remediation, monitor government contract deliverables, maintain compliance documentation and repositories, support PMO governance, and produce compliance and executive reporting.
True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories (“Prosperous and Thriving” ($5MM–$50MM in gross revenue) and “Mid-Atlantic Region” (DC, DE, MD, NC, VA, WV)), and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence.
True Zero Technologies is seeking an organized, process-driven Quality & Compliance
Administrator to support the growth and maturity of the PMO. This role maintains and
improves the Quality Management System (QMS), supports compliance with CMMI, CMMC, ISO
9001, ISO 20000, and ISO 27001, and ensures operational compliance across government
contracts and IDIQ vehicles. The role coordinates audits, manages compliance documentation,
monitors contractual obligations, standardizes governance, and drives continuous
improvement
Job Responsibilities
- Maintain and improve the QMS.
- Manage controlled documents, policies, procedures, templates, and SOPs.
- Coordinate document reviews, version control, approvals, and updates.
- Track corrective and preventive actions (CAPA).
- Support PMO governance and process standardization.
- Support CMMI, CMMC, ISO 9001, ISO 20000, ISO 27001, and customer-required frameworks.
- Maintain evidence repositories and compliance documentation.
- Coordinate evidence collection and audit readiness.
- Track remediation actions and gap assessments.
- Government Contract & IDIQ Compliance
- Monitor contract deliverables and reporting requirements.
- Maintain compliance calendars and milestones.
- Support startup, transition, and closeout activities.
- Review contract requirements for operational impacts.
- Track SLA, KPI, and Quality Control Plan compliance.
- Plan and coordinate internal audits.
- Support external certification audits.
- Track findings through closure.
- Prepare audit reports and executive summaries.
- Review project documentation for quality and completeness.
- Support governance reviews and project health assessments.
- Maintain PMO templates and standards.
- Capture lessons learned and improvement opportunities.
- Develop dashboards for compliance, audits, certifications, contract performance, and PMO
maturity. - Provide monthly executive reporting.
- Maintain centralized compliance repositories.
- Support document retention requirements.
- Keep templates and policies current.
Quality Management & Continuous Improvement
Compliance Framework Management
Government Contract & IDIQ Compliance
Internal Audit & Governance
PMO Support
Reporting & Metrics
Knowledge & Documentation Management
Job Qualifications
- 3–7 years of experience in PMO, Quality, Compliance, or Program Management.
- Experience supporting government contracts.
- Strong organization, documentation, and communication skills.
- Experience coordinating audits or compliance activities.
Preferred Qualifications - Experience with ISO, CMMI, CMMC, NIST 800-171, NIST 800-53.
- Experience with Jira, Confluence, Microsoft 365, SharePoint, Power BI, or Smartsheet.
- Highly organized, detail-oriented, collaborative, self-motivated, process-focused, and
committed to continuous improvement.
We’re actively searching for talented security and technology practitioners who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy:
- Competitive salary, paid twice per month
- Best in class medical coverage
- 100% of medical premiums covered by True Zero
- Company wide new business incentive programs
- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
- 3 weeks of PTO starting + 11 Paid Holidays Annually
- 401k Program with 100% company match on the first 4%
- Monthly reimbursement of Cell Phone and Home Internet costs
- Paternity/Maternity Leave
- Investment in training and certifications to broaden and deepen your technical skills
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
