Quality Assurance Analyst (Entry-Level)

Location: Remote
Reports to: Engineering Team Lead
Department: Quality Assurance

About PatientIQ

PatientIQ is a fast-growing healthcare technology company on a mission to improve patient outcomes through smarter, data-driven care. We work with healthcare providers, life sciences organizations, and research institutions to transform clinical insights into action. As we scale, we are investing in strong operational infrastructure to enable consistent, predictable growth across the commercial organization.

Role Overview

Are you interested in seeing your testing efforts positively impact countless patients' lives every day by building the future of healthcare? Are you hopeful about what data and medical research can do to improve medicine?

We are searching for a Quality Assurance Analyst that is excited about testing large production applications. As a QA Analyst on our DataPRO team, you will be a critical member of our engineering team revamping our existing software experience and helping build our future software from the ground up using modern technologies.

You will be regularly challenged to help test and maintain a scalable application that collects large amounts of information about patients and helps researchers perform complex data analysis. At PatientIQ, QA Analysts have the chance to work on different areas of our applications and tech stacks. You will be involved in the active testing of all the parts of our technical stack.

Projects You'll Work On

• PatientIQ Network: build the largest peer network for healthcare providers to collaborate, share de-identified data, and investigate rare diseases and novel techniques to push the boundaries of medicine
• DataPRO: Features utilizing our aggregate data set to create new insights/comparisons for Hospitals.
• Patient Engagement: Integrating the industry’s new FHIR standards to augment our patient-collected data so that we have more data with less patient or clinician effort
• 3rd Party Integrations: grow our library of 3rd party integrations, including with electronic medical records, wearables, and other healthcare partners
• Scaling: refactor existing systems and optimize the platform for scaling and increasing data flow

What You'll Do

• Assist with defining and refining user stories with clear acceptance criteria
• Collaborate closely with your team of 4-5 Engineers, a Product Manager, a Designer, and Engineering Manager to understand and test new product features
• Identify and debug simple issues, escalating when necessary
• Develop an understanding of our platform’s user personas and their needs/workflows
• Analyze defects to determine how to improve our development process
• Work with others to perform root cause analysis, identify trends and corrective actions
• Assist in our deployment/release practices with regression testing
• Thoughtfully plan and implement testing strategies for new and existing features
• Utilize our aggregate data set to create new insights/comparisons for Hospitals
• Integrate the industry’s new FHIR standards to augment our patient-collected data

Technologies We Use

You do not need to have experience with these, but some exposure to them can be nice to have.

• Ruby on Rails, RSpec, Capybara, Selenium, CircleCI
• Javascript, React, Jest, React Testing Library
• GraphQL, Apollo
• PostgreSQL
• Postman
• Playwright

What You Bring:

• 0-2 years of hands on experience in testing Web Applications
• Healthcare industry experience
• Creatively product-minded, interested in being proactive and fulfilling more than a given set of testing steps.
• Ability to convert business requirements to test cases
• Able to provide high level estimates on QA efforts based on work effort
• Comfortable executing test plans and test cases as well as ability to clearly analyze and present test results
• Ability to capture and report testing status, metrics and progress against a project plan
• Strong Communication: Able to communicate with internal customers in non-technical terms

What to expect from our interview process:

1) Recruiter Phone Screen

2) Case Study Interview (discussion about how you would test a new feature in a web application)

3) Panel consisting of:

• Product Engineering & QA Fundamentals Interview
• Collaboration Interview

• Great Benefits - top-notch health, dental and vision insurance. Additional perks available including 401K.
• We are Mission Driven - our team is motivated to solve complex problems, drive medicine forward, and ultimately improve patient outcomes.
• True Idea Meritocracy - great ideas win out. We encourage all team members to challenge the status quo because our mission demands this.
• Flexible Time Off - we trust you to take the time you need when you feel it is appropriate, given your workload and responsibilities. No need to track it or save up.
• World-Class Team - we’re at the top of our industry because of our employees. They’re the best investment we can make, and we never forget that.
• Fast Growing - we are building the largest platform for healthcare providers, industry partners, researchers, and others to collaborate on the mission to improve patient outcomes.