Author and QA AI-driven automations for healthcare workflows, execute high-volume repetitive automation tasks accurately, produce technical/process documentation, support application operations, and collaborate with product, engineering, and QA teams using remote tools like GitHub, Slack, and JIRA. Fast ramp-up for a 3-month contract with potential extension.
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a QA/Support Engineer to author and QA AI-driven automations against defined healthcare workflows, execute high-volume repetitive automation tasks with accuracy, and maintain structured technical and process documentation for a healthcare technology platform. You will contribute to continuous improvements of core applications and internal tooling while collaborating across product, engineering, and QA teams using GitHub, Slack, and JIRA. This is a 3-month contract engagement with potential for extension, requiring fast ramp-up and strong attention to detail.
WHAT YOU WILL DO
- Provide support and documentation.
- Execute detailed and high-volume, repetitive automation tasks with accuracy.
- Contribute to continuous improvements of core applications and internal developer tooling to optimize customer and team workflows.
- Create structured technical and process documentation to support ongoing application operations.
- Utilize remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain project alignment and speed.
MUST HAVES
- You must be authorized to work for ANY employer in the US (e.g., Green card holders, TN visa holders, GC EAD, H4 EAD, U4U with EAD), as we are unable to sponsor or take over employment visa sponsorship at this time;
- 1+ years of technical or software-adjacent experience; comfortable working from structured process documentation.
- Experience authoring and QAing AI-driven automations against defined healthcare workflows.
- Fast ramp-up time expected within a few days of joining.
- Detail-oriented and comfortable with high-volume, repetitive task execution.
- A strong sense of ownership and willingness to overcome every challenge with the same level of energy, regardless of the complexity or the end goal.
- Experience working in an environment leveraging remote communication and collaboration tools such as GitHub, Slack, and JIRA.
- Strong communication skills with excellent interpersonal effectiveness, in one-on-one interactions and presenting to a room.
- A deep sense of quality and attention to detail.
- Strong software engineering foundation and experience.
- Upper-intermediate English level.
NICE TO HAVES
- Experience within the healthcare domain.
PERKS AND BENEFITS
- Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
- Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
- Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
- Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
- Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
- Well-being & support: access local well-being programs and people-focused support tailored to your location
Similar Jobs
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
The role involves architecting and delivering scalable integration solutions with Boomi, engaging clients, managing projects, and mentoring junior staff while driving business development efforts.
Top Skills:
Api ManagementBoomiData TransformationIntegration Design ToolsMS OfficeWorkflow Orchestration
Fintech • Financial Services
The Private Mortgage Banker will solicit residential mortgages, manage customer relationships, analyze financial data, present loan recommendations, and ensure compliance with regulations while delivering exceptional customer service.
Top Skills:
MS Office
Fintech • Financial Services
Lead a branch sales team to acquire, deepen, and retain customer relationships across deposits, lending, cards, and investments. Coach and develop staff, drive branch performance, partner with internal teams, promote digital solutions, and balance growth with operational risk management and compliance. Complete a Branch Manager Readiness Program prior to full Branch Manager placement.
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
