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CrowdStrike

QA & Release Manager - IT Infrastructure & Operations (Remote)

Posted Yesterday
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Remote or Hybrid
Hiring Remotely in USA
125K-180K Annually
Senior level
Remote or Hybrid
Hiring Remotely in USA
125K-180K Annually
Senior level
Manage QA and release processes for infrastructure changes, ensuring quality, compliance, and effective communication among stakeholders.
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As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

You will own the quality and release lifecycle for infrastructure changes across data centers and public cloud environments. Your mandate: design a predictable release train, implement quality gates and automated validation, coordinate stakeholders (I&O, SRE/NOC, Security, Networking, Platform), and deliver safe, auditable changes with crisp communication and measurable outcomes.

What You’ll Do:

Release management & governance

  • Define the enterprise I&O release calendar, maintenance/blackout windows, and cutover playbooks.

  • Support our pragmatic CAB/ECAB with risk‑based approvals and stop‑the‑line authority.

  • Classify and streamline change types (standard/normal/emergency) with clear SLAs and readiness criteria.

Quality engineering for infrastructure

  • Establish quality gates: peer review, linting, security/policy checks, dependency/impact analysis, and rehearsed rollbacks.

  • Drive and build pre‑ and post‑change automated validation (synthetics, health probes, config drift checks, capacity and error budgets).

  • Standardize canary/blue‑green/ringed rollouts for infrastructure components and configurations.

Automation & CI/CD

  • Integrate infrastructure changes into pipelines (build, test, promote, release) with approvals, audit trails, and artifact versioning.

  • Promote policy‑as‑code, secrets hygiene, and tamper‑evident change packages; champion “Everything as Code.”

  • Change execution & readiness

  • Orchestrate rehearsals in lower environments; verify go/no‑go criteria, back-out plans, and owner sign‑offs.

  • Ensure observability (dashboards, logs, traces, synthetics) is in place before and after releases; tie checks to SLOs/SLIs.

  • Risk, audit & compliance

  • Map release controls to frameworks (e.g., SOC 2/ISO 27001); automate evidence collection (approvals, test results, diffs, timestamps).

  • Maintain change records, CMDB/CIs linkage, and separation of duties.

Communication & leadership

  • Publish release notes, stakeholder briefings, and customer communications (internal/external status pages).

  • Facilitate blameless post‑release reviews; drive preventative engineering and standards.

What You’ll Need:

  • 8+ years in enterprise Infrastructure & Operations, with 3–5+ years leading QA and Release for infra/platform changes.

  • Demonstrated success institutionalizing:

    • A repeatable release train with measurable reliability.

    • Automated validation and policy‑as‑code in CI/CD.

    • Risk‑based CAB/ECAB and evidence‑driven compliance.

  • Strong command of ITIL v4 change principles adapted for modern, code‑driven infrastructure.

  • Hands‑on literacy with source control, pipeline tooling, configuration/infrastructure testing, observability, and incident management.

  • Exceptional stakeholder management and concise, executive‑ready communication.

  • A data‑driven mindset; comfortable defining and improving operational KPIs.

Bonus Points:

  • Experience coordinating global maintenance windows across regions and time zones.

  • Familiarity with network, compute, storage, container platforms, and managed cloud services (at a release/quality level, not necessarily as a service owner).

  • Exposure to resilience testing/chaos game days, capacity planning, and dependency mapping.

  • Background with CMDB design, service catalogs, and impact analysis.

#LI-Remote

#LI-JC3

Benefits of Working at CrowdStrike:

  • Remote-friendly and flexible work culture

  • Market leader in compensation and equity awards

  • Comprehensive physical and mental wellness programs 

  • Competitive vacation and holidays for recharge  

  • Paid parental and adoption leaves

  • Professional development opportunities for all employees regardless of level or role

  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

  • Vibrant office culture with world class amenities

  • Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $125,000 - $180,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here

Expected Close Date of Job Posting is:11-29-2025

Top Skills

Ci/Cd
Configuration Testing
Infrastructure Testing
Itil V4
Observability Tools

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