QA Engineer

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

ACGI Software®, part of the Fullsteam organization, develops and delivers enterprise systems for associations, credentialing organizations and association management companies. ACGI’s two core products—Association Anywhere® association management system and Certelligence® certification management system—help professional and trade associations, credentialing organizations and AMCs to achieve higher levels of performance by enabling greater efficiency and agility—which in turn generates higher revenues and smarter growth.

ACGI has 25+ years of experience and the advanced technologies necessary to streamline, automate and improve processes. By simplifying complexities, breaking down barriers to collaboration and allowing customers to focus on the information that matters most, ACGI’s platform enables organizations to become more agile and responsive to their constituents’ needs.

ACGI Software, a leader in enterprise level association and credentialing software, is seeking a QA (Quality Assurance) Engineer to join our Product Development Team. In addition to the QA Engineer, the team consists of Product, UX, UI, as well as Engineering team members. The ideal candidate must be a creative, focused, technically curious individual who enjoys building a culture of quality in a fast-paced environment. The position is critical to business success and user satisfaction, serving as one of the final verification steps of our Product Design and Engineering efforts. This opportunity requires a strategic thinker and problem solver, a person with a strong passion for consistency, collaboration, reliability, and user centered product development.

Primary Responsibilities:

• Oversee execution of manual and automated testing of new product features, product defects, and client customizations.
• Create test suites and test scenarios.
• Identify appropriate candidates for UI automation with Selenium (or similar).
• Work with Director of Business Process Solutions to organize, refine, document, and automate our Jira processes.
• Work closely with our UX, UI, and Engineering team members to deliver fully responsive and adaptive applications.
• Attend daily standups, refinement sessions, and discovery meetings as the subject matter expert.
• Report defects and triage issues with developers to determine severity and complexity.
• Provide estimations of QA efforts for upcoming projects.
• Quality check all engineering tasks for constituency, stability, accuracy, and adherence to our ACGI standards.
• Document and advise teams members, both within and outside the Product team, on QA best practices.
• Create and oversee workflow automations for quality assurance testing.
• Able to excel in a fully remote environment.

Skills & Competencies:

• Hard-working, proactive, and self-motivated.
• Keen attention to detail and deep passion for consistency.
• Creative problem solver with a positive attitude.
• Collaborative, team player with an openness to new ideas.
• Ability to manage multiple projects and day-to-day responsibilities with little oversight.
• General understanding of JavaScript, HTML, and CSS for troubleshooting.
• Experience with version control systems and release management.
• Familiarity with Agile and communication tools such as Jira, Confluence, and Slack.
• Understanding of responsive application development and accessibility guidelines.

Minimum Qualifications:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent work experience).

• Experience:
  • Minimum of 3 years of experience as a QA Engineer.
  • Experience with both manual and automated testing procedures.
  • Understanding of various test automation technologies and methodologies.
  • Experience with Selenium test automation (or similar).

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.