QA Analyst

About Us:

At Prompt, we are leading the charge in transforming healthcare with innovative B2B enterprise software solutions tailored for rehab therapy businesses. Our mission is to improve patient outcomes and streamline workflows for rehab therapy teams by harnessing the power of advanced technology. As part of our Quality Assurance team, you'll help ensure that our products meet the highest quality standards and deliver value to our customers.

Position Overview:

As a QA Analyst at Prompt, you will be instrumental in ensuring the quality, consistency, and reliability of our software solutions. You will work closely with cross-functional teams—including product management, development, and design—to ensure our software meets the highest standards before it reaches our users. This role will focus on manual testing efforts to verify that our software is performing as expected and aligned with our company's goals.

Your work will directly impact the effectiveness of our solutions for rehab therapy teams, improving their ability to deliver exceptional care to patients. Your contributions will help drive the overall quality assurance strategy, ensuring that we continue to provide cutting-edge, reliable software to our clients.

Why work for Prompt?

• Big Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

• Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

• Healthy Approach: This isn't an investment bank. At Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

• Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital.

Key Responsibilities:

• Manual Testing: Perform functional, regression, smoke, and acceptance testing on new and existing features.

• Test Case Development: Create detailed, well-organized test cases and execute them to verify the functionality of the product.

• Bug Reporting: Identify, document, and communicate defects to the development team, ensuring timely resolution.

• Collaboration: Work closely with cross-functional teams including product, development, and design to review project requirements, provide input during the testing phase, and ensure alignment on quality expectations.

• Documentation: Maintain accurate records of test plans, test cases, and results. Ensure clear and consistent documentation for stakeholders.

• Continuous Improvement: Contribute insights to enhance testing processes, documentation standards, and workflows. Advocate for quality in every stage of the software development lifecycle.

• Research & Compliance: Stay up-to-date on industry best practices for software testing

Required Skills and Qualifications:

• Experience: 1 - 3 years of experience in a QA Analyst or similar role, preferably working with healthcare-related software, particularly in rehab therapy or similar domains.

• Manual Testing: Solid experience with manual testing techniques such as functional, regression, smoke, and acceptance testing.

• Test Documentation: Strong documentation skills for writing test cases, test plans, and bug reports.

• Attention to Detail: Exceptional ability to identify issues and inconsistencies in software and provide actionable feedback.

• Communication: Excellent written and verbal communication skills, with the ability to collaborate across teams.

• Problem-Solving: Strong analytical skills with a focus on troubleshooting and resolving issues.

• Team Player: Ability to work in a collaborative environment and adapt to shifting priorities.

Preferred Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience is a plus

• Automation: Basic knowledge of automation testing tools (e.g., Selenium, Playwright)

• Technical Knowledge: Familiarity with web technologies, APIs, and database testing (including proficiency with SQL).

Perks: What We Offer:

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don't hesitate to reach out to our People Department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Prompt Therapy Solutions, Inc is an E-Verify Employer.