Provider Account Manager, Fertility Network

Progyny is looking for a Provider Account Manager who will play a vital role in managing network operations and contracts for key accounts nationwide. You’ll foster ongoing connections with providers throughout Progyny’s network, prioritizing outstanding customer service and proactive solutions. Collaboration and teamwork are central to success in this role. 

• Develop trusted partnerships with business managers, clinical leaders, and key decision-makers. 

• Consistently present fertility outcome data to assigned accounts, ensuring physicians are informed about metrics and expectations. 

• Collaborate across departments—including sales, client account management, business intelligence, member services, marketing/PR, and finance—to meet the diverse needs of stakeholders. 

• Identify, assess, and implement new processes to improve efficiency in timely filing and claims payments. 

• Work closely with employer services and marketing teams to achieve network management goals and provide customer insights for service enhancements. 

• Represent Progyny as an expert at conferences, physician offices, and with employer clients. 

• Deliver consistent educational updates regarding Progyny Rx, authorizations and claims, provider portal, and general business operations. 

• Perform administrative tasks such as maintaining provider accounts, credentialing, and managing special projects.  

• Lead negotiations of financial and operational contract terms with IVF and Reproductive Urology clinics, prioritizing unit cost management, client value, and clinical success. 

• Help develop innovative contracting strategies and network discounts, including pay-for-performance models. 

• Maintain and revise provider contracts in response to client benefit and programmatic changes. 

• Build and expand senior-level relationships with fertility clinics in your region. 

• Develop, negotiate, and finalize service agreements and reimbursement schedules, leveraging a thorough understanding of Progyny’s fertility services. 

• Strategically analyze business models, budget cycles, and key decision-makers to maximize partnership opportunities. 

• 4+ years of managed care contracting, negotiation, and/or sales experience in the fertility sector or women’s health, with knowledge of reproductive endocrinology and infertility (REI) and/or reproductive urology RU. 

• Background may include specialty pharmacy management (fertility), fertility nursing, clinic management, health plan administration, or fertility clinic business consulting. 

• Solution-driven mindset—proactively addressing challenges. 

• Highly organized, detail-oriented, and results-focused. 

• Skilled at simplifying complex systems and delivering clear communications. 

• Exceptional communication, interpersonal, leadership, coaching, and conflict resolution abilities. 

• Outstanding presentation skills; comfortable speaking to large groups. 

• Ability to manage multiple projects and deadlines simultaneously. 

• Self-motivated with a commitment to producing thorough, client-ready work. 

• Flexible and adaptable in a dynamic, fast-paced environment; ready to take on new and varied responsibilities. 

• Proficient in MS Office (advanced skills in pivot tables preferred). and CRM systems. 

• Bachelor’s degree or relevant experience required.

• Willingness to travel by air up to eight days per month. 

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.  

About Progyny:   

Progyny (Nasdaq: PGNY) is a global leader in women’s health and family building solutions, trusted by the nation’s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. 

Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.  

Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.  

Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com. 

Our perks:  

• Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group 

• Menopause and midlife care

• Health, dental, vision and life insurance options for employees and family  

• Free in-person, virtual and text-based mental health and wellness support  

• Paid time off, including vacation, sick leave, personal days and summer flex time  

• Company equity  

• Bonus program  

• 401(k) plan with company match

• Access to on-demand legal and financial advice   

• Learning and development programs to help you grow professionally and a mentorship program

• Company social events to include annual volunteer day and donation matching

• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office 

In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $110,000 - $130,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.   

Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. 

If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to [email protected]. 

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