Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
Q2 is seeking a Project Manager responsible for the successful configuration and deployment of Q2’s Risk & Fraud Management Software Solutions. This position is a hybrid project management and technical implementation role that involves application troubleshooting and support. This Project Manager will work with our largest/most complex customers through the implementation of the products and serve as the primary contact with the customer during the project – confident executive presence is a must. This individual must be exceptionally detail-oriented and an energetic self-starter who can work independently and in a group setting.
A Typical Day:
Partner with customers to understand business requirements and expectations
Design and execute project plans and documentation to deploy Q2 solutions
Direct project resources to complete tasks in a timely manner
Work closely with the customer and team to problem solve issues that arise
Track status and provide updates in relation to the overall implementation process in a manner befitting our largest/most complex customers
Train and educate customers on the product and configuration options
Bring Your Passion, Do What You Love. Here’s What We’re Looking For:
Typically requires a Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
Experience managing large and complex customer relationships, corresponding with executive-level customer contacts
Project Management Methodology exposure preferred (PMP or PMI)
Familiarity with enterprise software deployment architecture and methodologies
Ability to organize and execute multi-facet software deployments
Experience building documentation and project plans using Excel, MS Project, and MS PowerPoint
Capable of assessing project risks and mitigations
Ability to convey technical concepts to business-oriented banking project teams and interact with technical internal resources
Strong written and oral communication skills with excellent people and teamwork skills
Ability to remain calm, diplomatic, and cooperative under stressful conditions
Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
Financial Services and enterprise software experience preferred
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
Top Skills
Q2 Charlotte, North Carolina, USA Office
4201 Congress Street, Charlotte, NC, United States, 28209
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