The Project Manager will drive software development initiatives, manage projects across teams, analyze data for decision making, and improve processes for SaaS platform growth.
Position: Project Manager, Revenue Growth
Reports To: VP, Revenue
Location: Remote USA
About Us
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals.
HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Learn more about us on our YouTube Channel or Blog Posts
Who You Are:
You are an experienced Project Manager with a deep understanding of SaaS development, software migration, and change management. You thrive in fast-paced, high-accountability environments, ensuring that software development and department projects are executed efficiently, on time, and with minimal disruption.
Your ability to analyze data, assess risks, and track key metrics will keep projects on course while identifying opportunities for optimization and automation. With a strong focus on stakeholder accountability, customer education, and process improvements, you'll enhance efficiency, scalability, and long-term success for the company’s SaaS platform.
What You’ll Be Doing:
- Develop and implement project strategies to drive successful software development initiatives and SaaS platform migrations.
- Collaborate cross-functionally with departments to coordinate and implement various projects, ensuring minimal disruption based on project-specific needs.
- Conduct regular analysis of project progress, risk assessments, and impact evaluations, ensuring transparency and alignment with business objectives.
- Hold stakeholders accountable by setting clear expectations, maintaining progress tracking, and ensuring cross-functional teams deliver on their commitments.
- Partner with the Trial Experience, Affiliates, and Field Sales teams to ensure successful project management outcomes.
- Collaborate with project owners to refine and articulate success KPIs for projects, ensuring alignment with overall business objectives.
- Grow the engagement and collaboration between internal teams and customers, fostering alignment in migration and software deployment strategies.
- Support internal teams with process improvements, best practices, and project management tools to enhance overall efficiency.
- Identify and propose opportunities for automation, process optimization, and future-proofing the SaaS platform for long-term scalability.
- Confidently analyze large sets of data to inform decision-making, prioritization, and business impact assessments.
- Drive forward projects involving complex workstreams and cross-functional collaboration, ensuring all teams stay on track and aligned with company objectives.
- Other duties may be assigned and/or modified as business needs evolve.
What You’ll Bring:
- Experience/Education/Certifications Required:
- Bachelor's degree in Business, Project Management, or a related field (Master’s or PMP preferred).
- 5+ years in SaaS Sales, finance, or data analysis, preferably in a fast-paced, customer-facing SaaS or Product-Led Growth startup.
- Strong analytical and problem-solving abilities with a data-driven approach.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to influence conversations and drive alignment across teams.
- Experience managing multiple projects and leading cross-functional teams.
- Proficiency in project management tools (ClickUp, Asana, Jira) and HighLevel Platform (Automations, Workflows, Dashboards).
- Highly organized, self-motivated, and results-driven.
- Thrives in fast-paced environments and takes ownership of outcomes.
- Proficient in Google Suite, Zoom, and collaboration tools.
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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Top Skills
Asana
Clickup
Google Suite
Highlevel Platform
JIRA
Zoom
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