Project Manager - System Migrations

Description and Requirements
The Team You Will Join
Join the nation's largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife's Group Benefits team, you'll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today's employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.
The Opportunity
The Project Leader, Disability Migrations is responsible for leading the successful conversion of customer disability and leave management programs from legacy platforms to MetLife's cloud-based claims and administration systems. This role plays a critical part in delivering seamless customer migrations, ensuring operational readiness, and driving cross-functional coordination across the Group Benefits organization.
Guided by our purpose - always with you building a more confident future - and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to work with customer-facing teams, operations, technology partners, and product owners to deliver impactful modernization initiatives. The successful candidate will lead complex migration efforts, influence key stakeholders, and help shape solutions that enhance the customer experience while supporting MetLife's commitment to best-in-class disability and leave management services.
Key Responsibilities

• Lead customer migration initiatives from planning through execution, ensuring successful and efficient transitions to MetLife's cloud-based claims platform.
• Create and maintain comprehensive project plans, schedules, resource plans, and status reporting for multiple concurrent disability migration projects.
• Oversee cross-functional teams, including testers, developers, operational readiness resources, and business partners, to support migration and integration activities.
• Manage stakeholder relationships and coordinate activities across operations, account teams, product owners, vendors, and business leaders to ensure alignment on scope, timelines, risks, and deliverables.
• Monitor project milestones, dependencies, testing activities, and operational readiness efforts while proactively identifying and resolving issues that may impact successful delivery.

Required Qualifications

• 10+ years of project leadership experience managing multiple concurrent projects and driving successful delivery of complex business initiatives.
• 7+ years of experience utilizing Microsoft Project and Microsoft Office tools to develop project plans, manage schedules, and communicate project status.
• Experience supporting operational processes and customer implementations, including coordinating stakeholders, managing dependencies, and driving successful project execution.
• Strong verbal and written communication skills with the ability to effectively engage and influence stakeholders across all levels of the organization.
• Demonstrated problem-solving, analytical, and research capabilities, with the ability to balance structured project management practices and pragmatic execution to achieve business outcomes.

Preferred Qualifications

• Project Management Professional (PMP) certification.
• SAFe Scrum Lead certification or experience supporting Agile delivery methodologies.
• Bachelor's Degree with 2+ years of experience within the insurance industry.
• Experience implementing or migrating Group Benefits customers, including disability and leave management solutions.
• Experience leading cross-functional teams and driving operational readiness activities in large-scale transformation or migration programs.

The expected salary range for this position is $76,000 - $115,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.