Project Manager Provider Data Services

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Project Manager will lead and support the creation of job aids, SOPs, and standardized team processes to drive operational consistency and excellence. This role combines traditional project management support (initiation, planning, execution, monitoring, and closure) with a focus on team organization, process documentation, inventory management, and facilitating calls. The Senior Analyst will partner across business areas to ensure provider data integrity, facilitate process improvements, and organize the team for optimal performance.

Key Responsibilities

• Assists with establishing and implementing results-based programs and innovative initiatives for the Provider Data Services area, under general supervision.
• Applies in-depth knowledge of the Provider Data Services field to offer feedback for decisions and innovation strategies that enhance organizational growth and visibility.
• Identifies, researches, and conducts root cause analyses and recommends process improvements.
• Provides technical and/or functional leadership within unit (i.e., team lead).
• Extracts information from provider systems to meet business reporting needs.
• Establishes, maintains, and aligns complex contracted provider demographic data and negotiated reimbursement arrangements across provider systems.
• Coaches more junior colleagues in techniques, processes, and responsibilities.

Required Qualifications

• Demonstrated ability to manage multiple assignments and drive process standardization.
• 1–3 years’ project management experience.
• 3+ years’ provider data services and network experience.
• Proficient Microsoft Excel/SQL skills and data analysis capability.
• Experience with process documentation and SOP creation.
• Experience with inventory management.
• Experience with facilitating calls to support the business.

Preferred Qualifications

• Experience leading or organizing teams for operational improvement.
• Strong reporting, data analytics, and project planning skills.
• Process improvement, documentation, and change management experience.
• Ability to balance workload and meet key performance metrics.
• Experience with Medicaid state implementation related to provider requirements.
• Familiarity with Provider Data/Enterprise, QNXT or provider data systems, and QuickBase systems.
• Strong skills in Microsoft, Project Planning, and ASANA

Education

Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.