Lead and manage a team of Creative Project Managers, driving operational excellence and ensuring projects meet client expectations and business goals.
We are looking for a Project Management Director to lead and inspire a team of around 50 Creative Project Managers (CPMs) and Team Leads. This is a high-impact leadership role focused on building a world-class project management function that delivers exceptional customer outcomes and drives operational excellence at scale.
You’ll work closely with senior leadership to align strategy, optimize performance, and shape a seamless operation that empowers our teams and impresses our customers. This role is perfect for someone who thrives in a fast-paced, creative environment and knows how to balance structure with innovation.
What You'll Do
- Lead a high-performing team of ~50 CPMs and Team Leads, coaching, mentoring, and inspiring them to consistently deliver top-tier results.
- Drive operational excellence by designing and refining project management processes that promote quality, speed, and consistency across all engagements.
- Align with company strategy, collaborating with senior leadership to evolve the project management function in support of business goals.
- Oversee commercial performance, ensuring projects are delivered on time, on brand, and on budget, with a strong focus on profitability.
- Champion innovation by identifying process improvements, integrating new tools, and fostering a culture of continuous improvement.
- Elevate client experience by working closely with Client Success teams to ensure we meet and exceed expectations in every project.
- Build for scale, identifying bottlenecks and implementing lean workflows that support growth.
- Define and track performance metrics that reinforce accountability, quality, and efficiency across the team.
- Upskill and develop talent, leading training initiatives that keep the team evolving with customer and market needs.
What You'll Need To Succeed
- Proven leadership experience managing large project teams, ideally in media agencies, consultancies, or fast-moving scale-ups.
- Strong operational mindset with a track record of improving workflows, systems, and delivery standards.
- Commercial acumen, including experience managing budgets, optimizing resources, and driving profitability.
- Forward-thinking and tech-savvy, with a passion for integrating new tools and methodologies into daily operations.
- Customer-focused approach, with deep empathy for client needs and an ability to turn those into scalable processes.
- Data-driven decision-making, leveraging insights to improve performance and inform strategy.
- Excellent English communication skills with the capacity to inspire, influence, and align stakeholders at all levels.
- Agile and adaptable, able to prioritize in a high-growth, high-change environment.
- Cultural alignment with Superside’s values, curious, kind, bold, and driven by creative excellence.
WHY JOIN US?
We’re on a mission to create more equal opportunities globally. And with that in mind, we’ve built a natively remote company enabling us to reach out to the best talent no matter where they work.
Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:
-A global community of 200+ best-in-class creatives working based in 60+ different countries
-Continuous learning, development, and certification in our Global Academy
-A trusting, ego-free and truth-seeking environment. No bullshit
-A high-pace, high-energy, and high-performance environment
-Work closely with leading global brands. We’re talking Amazon, Puma, LVMH, Shopify and a lot more
-An international career and creative mentorship from top design leaders. We grow, you grow
-Pioneering the future of work with a fair, friendly and supportive community
-Flexible working hours from anywhere in the world
-Networking, feedback sessions and exchange between creators on a weekly basis
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
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- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
