Program Manager

Introduction to Demandbase:

Demandbase is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform.

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Our offices are located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom.

About the Role

As a Program Manager, you will play a central role in driving execution of Demandbase’s highest-priority strategic initiatives, including AI-first product and go-to-market transformation. Reporting into the Business Operations & Strategy team within the Office of the CFO, you will own end-to-end program execution—from planning and alignment through delivery, reporting, and impact measurement.

This role requires strong program management discipline, analytical rigor, and the ability to coordinate across Product, GTM, and Finance teams. You will ensure strategic initiatives are delivered on time, risks are actively managed, and leadership has clear visibility into progress and business impact.

Responsibilities

Strategic Program Management & Execution

• Own day-to-day program management for company-level strategic initiatives, including planning, execution, and delivery.

• Develop and maintain detailed program plans covering workstreams, milestones, owners, dependencies, and timelines.

• Identify execution risks, resource gaps, and cross-functional dependencies; drive mitigation plans and escalate as needed.

• Establish and run structured operating rhythms, including weekly program reviews and executive check-ins.

• Ensure decisions, action items, and commitments are clearly documented and tracked to closure.

OKR Management & Accountability

• Own end-to-end OKR management for strategic initiatives.

• Align cross-functional teams on objectives, success metrics, timelines, and ownership.

• Track progress against OKRs, surface blockers, and enforce accountability across teams.

• Ensure consistency between strategic priorities, execution plans, and reported outcomes.

Reporting, Insights & Analysis

• Define and maintain KPIs to measure execution progress and business impact.

• Build and manage program dashboards and status reporting for executives and stakeholders.

• Partner with Finance on ROI analysis, financial modeling, and benefits realization tracking.

• Translate data and execution outcomes into clear insights and recommendations for leadership.

Executive Communication & Governance

• Prepare materials for CFO and Executive Leadership Team updates, including progress summaries, risk assessments, and impact reporting.

• Support quarterly business reviews and board-level presentations with concise, data-driven narratives.

• Ensure leadership has a consistent, accurate view of initiative health and tradeoffs.

Cross-Functional Coordination

• Coordinate execution across Product, Marketing, Sales, Customer Experience, and Finance.

• Act as the central point of alignment to ensure clarity on deliverables, timelines, and ownership.

• Drive cross-functional problem-solving to keep initiatives on track.

Qualifications

• 3-5 years of experience in Strategy, Business Operations, Consulting, or Program Management, preferably in a SaaS or technology environment.

• Proven ability to lead complex, cross-functional initiatives with structure, rigor, and measurable outcomes.

• Strong analytical skills with hands-on experience working with KPIs, dashboards, and business metrics.

• Excellent written and verbal communication skills, with the ability to distill complex topics for executive audiences.

• High degree of ownership, organization, and attention to detail; able to operate effectively in ambiguous environments.

• Experience partnering closely with Finance, Product, and/or GTM teams preferred.

• Working knowledge of tools such as Google Workspace, Salesforce (SFDC), Asana, Smartsheet, Tableau, or similar platforms.

• Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent practical experience.

Benefits

Our benefits include options for up to 100% paid Medical and Vision premiums for employees, a flexible PTO policy, paid holidays, and access to mental health and wellness resources. We also provide a 401(k) with pre-tax, after tax, and roth options, as well as short-term/long-term disability, life insurance, and other great benefits.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

Unsolicited Submissions

At Demandbase, we value thoughtful partnerships and direct connections with candidates. We’re not accepting unsolicited resumes or outreach from third-party recruiting agencies. Any unsolicited submissions will not be reviewed, and no fees will be paid.