Program Manager, Legal Innovation

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
The Counsel team is looking for a dynamic Program Manager, Legal Innovation to join our Legal Operations team. You will lead strategic AI and innovative projects end-to-end, driving rapid execution and enthusiastic cultural adoption. You'll solve complex problems with both strategic vision and hands-on tactics, while championing our success stories and fostering excitement for change across the organization, reporting into our Legal Operations Lead.
You Will

• Convert ideas into executable plans-scoping, prioritizing, and launching AI/innovation initiatives that align with strategic legal goals with speed and purpose.
• Remove blockers and escalate decisively to prioritize and keep deliverables on track.
• Develop integrated project plans, timelines, and budgets; maintain governance artifacts (roadmaps, RACI matrices, risk registers, issue logs).
• Manage scope throughout the project lifecycle through regular, concise executive briefings and dashboards that highlight progress, risks, and next steps.
• Define and track metrics, quality and performance indicators, to help measure program progress and success.
• Facilitate partnerships with attorneys, practice groups, and other partners to promote legal automation and AI adoption.
• Develop and implement communication plans to promote project milestones, pilot results, and ROI outcomes through case studies, success stories, and "lunch and learn" sessions.
• Evaluate new technologies by coordinating pilot programs and feasibility studies, capturing insights and scaling successful proofs of concept into production
• Design and Implement change-management and training programs that increase adoption of new AI tools, automation workflows, and platforms.
• Promote a culture of iterative enhancement, applying Lean Six Sigma, and Agile methodologies.
• Help optimize innovation platforms, legal orchestration systems, and knowledge-management databases to enhance workflow efficiency.

You Have

• Bachelor's degree; four to eight years' experience in the legal environment with direct knowledge of legal service workflows.
• In-depth understanding of legal processes, workflows, and legal technology.
• Experience analyzing data, developing use cases, and creating functional requirements for systems and tools.
• Strong presentation skills to help advocate for our efforts internally and lead change and adoption.
• Curiosity around AI and experience testing or using existing AI tools.

• PMP, Agile or Six Sigma experience preferred.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us at [email protected] with hiring practice or data usage questions.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$180,000 - $270,000 USD
Zone B:
$171,000 - $256,600 USD
Zone C:
$162,000 - $243,000 USD
Zone D:
$153,000 - $229,600 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.