Program Manager - Industry Insights Data -

Remote: Can reside anywhere in the continental USA

About Us

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary

The Program Manager will have oversight into several sales opportunities to achieve strategic business goals and to ensure the overall goals are met. This position will also provide leadership and high-level oversight to the internal CDK teams as needed. This includes managing internal and client relations. The position provides oversight of high revenue opportunities, ensuring that client expectations are communicated to and understood by the internal cross functional teams.

The Program Manager is expected to play a key role in existing and potential client relationships and be proactive in optimizing business results.

Responsibilities for this position include ensuring all aspects of internal and external sales processes are met to achieve overall goals.

The Program Manager is analytical, strategic, articulate, has a highly developed business acumen, and excels at cross-functional and client relationships to effectively support the goals.

Position Responsibilities & Essential functions

Program Manager

• Support overall business plan and corresponding objectives needed to achieve aggressive annual targets.

• Understand knowledge of retail landscape, product offering and use cases to support client conversations.

• Assist Senior Director with target markets research and defining contacts.

• Participate in target Client meetings and presentations.

• Vet opportunities and use cases with legal and product as needed.

• Align with pricing to develop quotes.

• Partner with Legal and Product, for reviews and approvals.

• Liaison with legal to work through agreements and communicate positions with potential clients.

• Coordinate onboarding activities with cross functional teams.

• Regularly check-in with Client Success Manager to understand any issues that might impact successful renewals.

• Travel as needed (20%) to meet goals.

Remote Opportunity - can live anywhere in the continental United States

CDK Operation

• Product - Monitors the status of projects in project queue to ensure data is current and relevant.

• Manage Salesforce interface, pipeline and client updates as needed

• Support revenue project forecasting.

• May participate in establishing project management policies, procedures, and method

Qualifications

Minimum:

• 8-to-10 years client relationship management.

• Expert in automotive retailing solution data.

• Demonstrated ability in managing external client expectations.

• Ability to lead in a matrix environment.

• Demonstrated experience in client program management.

• Leadership skills in a project-oriented environment.

• Superior communication, presentation, and organization skills.

• Excellent presentation skills.

• Ability to work cross organizationally to deliver World Class services to clients.

• Demonstrated ability in managing multiple complex projects.

• Demonstrated success in working in a highly collaborative team environment.

• Ability to anticipate and adapt to changing conditions and opportunities

• Expert with MS Word, MS Excel, MS Powerpoint and Salesforce

Education/Experience

• Bachelor’s or equivalent experience

Preferred

• MBA a plus

Salary Range: $115,500 - $133,500 + Annual Target Bonus

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.  The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US.  CDK may offer employer visa sponsorship to applicants.