Program Manager, City Compliance

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

The City Compliance team plays a critical role in upholding Lime’s permit obligations across global markets. As a Program Manager, you’ll help develop the tools, processes, and insights that ensure we meet regulatory requirements and mitigate risk. You will sit at the intersection of policy, data, and operations - building dashboards, driving monitoring infrastructure, and ensuring the right stakeholders are alerted to compliance issues. This role is ideal for someone who is detail-oriented, analytical, and passionate about building scalable solutions that uphold our commitments to cities.

What You'll Do

• Build and maintain scalable operational business solutions, focused on complete end-to-end process centralization and automation

• Partner with Data Science to integrate new datasets from various sources into a unified, coherent data model that supports analytics and reporting.

• Support the development and implementation of systems to monitor compliance with local permit requirements across cities in the NA and APAC regions.

• Help build scalable processes and tools that surface risks, track regulatory performance, and drive issue resolution.

• Contribute to cross-functional workflows that ensure regulatory commitments are consistently met, including reporting, dashboarding, and escalations.

• Partner with teams across Government Relations, Legal, Operations, and Data to ensure our compliance infrastructure supports market needs.

• Participate in identifying opportunities for operational improvements and risk mitigation related to city compliance.

• Help create internal documentation, workflows, and recurring reviews that improve visibility and accountability across teams.

About You

• 5+ years of experience in tech-enabled operations, with experience automating complex business processes at large-scale.

• A master in writing efficient SQL, with expertise in BI tools (e.g., Tableau, Google Scripts Python)

• Demonstrated ability to develop automated monitoring systems and scalable reporting tools.

• Excellent cross-functional communication skills and comfort working with Legal, Government Relations, Engineering, and Data Science.

• Experience building and documenting SOPs, escalation workflows, and operational playbooks.

• Highly organized, with a strong attention to detail and a proactive approach to identifying risk

• High tolerance for ambiguity with a natural reflex for reducing a complex business problem into well-structured tangible components

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If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email [email protected] for assistance.