Program Manager, Business Innovation and Optimization

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

THIS IS WHERE you build trust to achieve results!

The Business Innovation and Optimization Program Manager drives strategic transformation and operational excellence across the Enterprise Project Management Office (PMO). This role oversees and optimizes business systems, automation, reporting tools, and program initiatives to enable high-impact execution. Success in this position requires cross-functional teamwork, agile problem-solving, and a focus on continuous improvement, data integrity, and stakeholder alignment.

This is a full-time, remote position. The role follows standard business hours, Monday through Friday, 8am to 5pm.

• The Business Innovation and Optimization Program Manager plays a critical role in driving strategic transformation and operational excellence across the PMO.
• This position will report to the Senior Manager of the Project Management Center of Excellence and Program Management Office (Sr Manager, PCOE/PgMO).
• The position involves collaborating with PMO leadership and key cross-functional partners to ensure successful project delivery across the enterprise.

• Program Management & Governance:
• Lead business transformation initiatives that align with strategic objectives.
• Collaborate across departments to streamline workflows, reduce excess, and improve efficiency.
• Identify and put into action scalable solutions.
• Develop a culture of continuous improvement by enhancing tools, systems, and processes
• Automation & System Optimization:
• Be responsible for and maintain key platforms such as Kantata Smart Upload Manager, Power Automate, SharePoint Lists, Power BI, and MS Forms.
• Evaluate automation tools and deprecate redundant or legacy systems.
• Manage account provisioning, bulk uploads, and system reconciliations.
• Reporting & Metrics:
• Facilitates and partners with Data Analysts on building dashboards and performance metrics to supervise operational efficiency and project outcomes.
• Collaborate with customers to implement data-driven improvements and standardize leading practices across the PMO.
• Stakeholder & Change Management:
• Serve as the transformation lead for initiatives impacting PMO.
• Design and complete change management strategies and communication plans to ensure adoption.
• Communication & Escalation:
• Act as a point of contact for system and process-related issues impacting delivery teams.
• Maintain partner engagement through recurring meetings and regular updates, ensuring visibility and accountability.

• Bachelor’s degree in Business Administration, Project Management, or related field.
• 5+ years of experience in operations or project management.
• Proven track record of leading teams and driving process improvements.
• Strong understanding of project management methodologies and tools.
• Proficiency in MS Office (Excel, Word, PowerPoint), including Excel pivot tables and reporting.
• Advanced skills in Power Automate, Power BI, SharePoint, and MS Forms.
• Familiarity with financial systems and quality assurance processes a plus.
• Exceptional communication, leadership, and analytical skills.
• Ability to manage multiple priorities in a dynamic, fast-paced environment.

Key Competencies:

• Process Optimization & Efficiency
• Program Management
• Stakeholder Collaboration & Communication
• Data-Driven Decision Making
• Adaptability & Problem-Solving
• Strategic Thinking & Execution

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $104,000 to $143,000. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice
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