The Program Director oversees client programs from design to execution, ensuring quality, managing relationships, and leading teams. They handle contracts, client communication, and coordination with consultants.
Are you a Program Director seeking purpose, challenge, and talented colleagues? With a diverse portfolio of retail, hospitality, light industrial, healthcare, and worship, CESO has the opportunity for you to develop your career. We develop leaders and empower our associates to use their skills and talents to positively impact the world through service – to our coworkers, clients, and communities. We subscribe to the mission of “empowering our people to impact communities by bringing clients’ visions to life,” so if this speaks to you, let’s connect!
At CESO, a Program Director is responsible for the execution of a client program or multiple small client programs simultaneously from the conceptual design phase through permit approvals. They will coordinate all client activities, monitor & forecast overall program performance, and ensure delivery on client projects. You will have primary responsibilities that include:
Primary Responsibilities
- Build, develop, and grow client relationships
- Provide a high level of customer service to clients, team members and attend internal and external meetings
- Complete and confirm billing, invoicing, tracking, and client’s accounts receivable by contract terms
- Prepare proposals to provide professional services for individual projects or programs including fee preparation, contract negotiation of fees and terms, change order preparation and negotiations.
- Coordinate with program standards, best practices and monitor quality, design technology and team performance to assure consistency as well as compliance with contractual agreements
- Lead project meets and make presentations internally and to external clients
- Serve as a mentor and/or supervisor for Senior Project Managers, Project Managers, and design team members
- Manage and communicate with team on assigned program including client policies, procedures, goals, budgets, and schedules
- Identify and provide career path objectives and opportunities for team members through coaching, consistency, and feedback
- Responsible to meet Federal and State requirements regarding program practices, etc.
- Coordinate with outside consultants for procurement of services (surveys, geotechnical and environmental reports, traffic studies, MEP, structural engineering, civil, fire protection, acoustics, landscaping, etc.)
- Perform other supervisory duties as assigned
Position Requirements
- Bachelor’s Degree with approximately 15 years of experience managing projects in a design and construction related fields or in lieu of a degree, 20+ years’ experience in design and construction related field or equivalent combination of education and experience with managing clients
- Experience leading a team and working with multiple projects
- Strong understanding of the design and construction process
- Ability to adapt to shifting priorities, demands and timelines through problem solving
- Knowledge of AutoCAD, Deltek, Paylocity, Newforma and Microsoft Office Suite
- Ability to travel
Benefits and Perks
- Flexible and Hybrid Work Schedule
- Paid Time Off – Credited to You 100% Upfront
- 401K with a Company Match
- Rewards and Recognition Program
- Training and Development to Foster Professional Growth
- Paid Holidays
- Medical / Dental / Vision Coverage
- Welcome Box
- Casual Dress Code
- Reimbursement for Professional Licenses
- Paid Time Off for Community Team Service Events
- Voluntary or Supplemental Short-Term / Long-Term Disability
- Employee Assistance Program
- Company Paid Bonding and Recovery
- Employee events such as lunches and outings to foster a positive work environment
CESO is a principle-centered organization that aligns with strong service values, integrity, and authenticity. We develop and inspire our Program Directors through training and coaching on the job. At CESO, we believe that work should be more rewarding than just a paycheck. In addition to a comprehensive benefit and compensation program, we create memories and friendships through our employee and service events.
CESO, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This organization participates in E-Verify and is a drug-free workplace. Criminal background checks and drug/alcohol checks are required.
Top Skills
Autocad
Deltek
Microsoft Office Suite
Newforma
Paylocity
CESO, INC. Charlotte, North Carolina, USA Office
1515 Mockingbird Lane, Suite 700, Charlotte, NC, United States, 28209
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