As a Professional Services Solutions Architect, Cloud, you will use your knowledge and experience to help drive Rubrik’s product adoption with key customers. You must possess a unique blend of technical and customer facing skills to help discover, plan, and execute project requirements to drive customer success.
Expertise in Change Management and Transformation - utilizing the full complement of People, Process and Technology - is critical to crafting a series of services work streams and work packages aligned to the customer’s long-term strategy. The Professional Services Specialist will lead onboarding workshops, scoping and levels of effort conversations with Enterprise Customers, working closely with both pre-sales and professional services stakeholders.
Responsibilities:
- Participate in the pre-sales process to understand customer business and technical objectives and product requirements
- Understand, monitor, and report project KPIs to internal and external stakeholders
- Effectively communicate solutions architecture to the customer, third parties and the project teams
- Work directly with customers to drive adoption of Rubrik solutions and integrated services
- Design and develop innovative solutions to customer requirements using Rubrik Professional Services
- Assist in the development of standard reusable Rubrik consulting service offerings, including definition of tasks, deliverables, and standard estimates
- Document best practices deploying, configuring, automating, and managing Rubrik solutions
- Deliver on-site and remote workshops
- Drive client and internal resources and activities to ensure deliverables within scope and time
- Develop/improve workflow for more efficient delivery and reduce overall customer time to value
- Work closely with Product Management and Engineering to drive customer satisfaction as well as product supportability improvements
Ability to travel up to 10%
Requirements:
- Overall 10+ years of experience
- Minimum 5+ years of experience as a hands-on technical cloud architect with an enterprise customer or consulting/professional services environment, including time supporting sales and managing technical staff and implementations
- Strong network and storage conceptual and industry knowledge
- Strong scripting skills, knowledge in automation/orchestration platforms
- Understand customer Security and Cloud challenges
- Strong knowledge of Private/Hybrid cloud; AWS/Azure required / + GCP Preferred
- Ability to translate complex technical requirements into project management tasks
- Strong presentation skills
- Strong cross-functional collaboration / communication skills
The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US (SF Bay Area, DC Metro, NYC) Pay Range
$136,400—$204,500 USD
The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US2 (all other US offices/remote) Pay Range
$136,400—$204,500 USD
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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Inclusion @ Rubrik
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
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Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
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Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
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Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
EEO IS THE LAW
NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
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