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Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
SUMMARY
As a Product Owner supporting Q2’s Relationship Pricing & Profitability (PrecisionLender) team, you will translate customer needs into actionable product features and orchestration platform. You will act as a bridge between Product Management, engineering, and business stakeholders, ensuring that business requirements are clearly communicated and effectively implemented. This role requires strong technical understanding, operational discipline, and customer-centric thinking. You will manage the product backlog, define user stories with clear acceptance criteria, and drive timely delivery of enhancements that protect financial institutions while delivering a seamless customer experience. In addition, you will proactively analyze trends, recommend improvements to various models, and help shape the strategic roadmap of the business. This is a highly collaborative and client-facing role that demands attention to detail, technical aptitude, and the ability to work across multiple teams and functions.
RESPONSIBILITIES
• Develop a deep understanding of financial institution requirements.
• Maintain and groom the product backlog; write clear user stories with acceptance criteria.
• Collaborate with engineering, data science, and fraud operations to refine, test, and deploy features.
• Assess trends and recommend real-time adjustments to models and risk thresholds.
• Facilitate Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Remove obstacles and address dependencies that impede team progress.
• Ensure alignment between product strategy and sprint execution.
• Work with UX designers to create intuitive interfaces for product features.
• Support QA efforts by defining test cases and acceptance criteria.
• Act as the voice of the customer within the development team.
• Engage with clients to optimize fraud prevention strategies.
• Document product features, user stories, and requirements in Jira and Confluence.
• Monitor and report sprint progress and assist in user acceptance testing with customers.
EXPERIENCE AND KNOWLEDGE
• Bachelor’s degree in Computer Science or related field.
• 5–8 years as a Product Owner or Business Analyst in financial services or SaaS.
• Experience with Agile/Scrum methodology and backlog management.
• Experience engaging with clients to optimize product strategies.
• Strong project management, analytical, and problem-solving skills.
• Proficiency with Jira, Confluence, and Microsoft Office suite.
• Scrum Master or Product Owner certification preferred but not required.
• Excellent facilitation, communication, and cross-functional collaboration abilities
This position requires fluent written and oral communication in English.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Q2 Charlotte, North Carolina, USA Office
4201 Congress Street, Charlotte, NC, United States, 28209
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