Product Marketing Manager

Product Marketing Manager

North- Remote US

What you'll be doing:

• Develop  product messaging and positioning that is customer (merchant) centric.
• Research and understand industry trends in the competitive landscape.
• Define and lead pilot programs to gather qualitative and quantitative feedback that can inform improvements to features prior to launch. 
• Collect, interpret, and prioritize feedback and requests from merchants, sales partners, and the organization.
• Manage product marketing activities related to product launches, including but not limited to: app store assets; internal and external training content and demos; email marketing campaigns; blogs and social media; videos; etc. 
• Partner with Sales  on creating sales enablement tools, such as decks or sell sheets. 
• Partner with internal teams on creating support tools, such as maintaining the knowledge base. 
• Champion the merchant and their customers to offer a stable, secure, and seamless payments experience.

What we need from you:

• BA/BS in a technical or quantitative field.
• 2-4 years' experience in marketing
• Experience in financial services or financial technology.
• Must be a creative and strategic product thinker.
• Must be a storyteller with strong verbal and written communication skills to identify user challenges and needs.  
• Ability to positively influence others and maintain effective business relationships. 
• Must be self-motivated with the ability to work through uncertainty. 
• Must have an interest in, or knowledge of, Financial Technology.  
• Must have working knowledge of agile marketing process.

Additional Information:

Travel Requirements:  Up to 20%

License and Certification Requirements:  CPP certified in 18 months

Salary Range: $65,000- $100,000

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

What we offer: 

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Mental Health Support & Well-Being Program

• Paid Maternity & Paternity Leave

• Education Assistance

• Company-funded Lifestyle Spending Account

Please note: North is a US based company and this role is not eligible for current or future sponsorship.

Let’s go North, together. 

Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

Who we are: 

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. 

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North, and our family of companies, visit our website: north.com

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