Product Manager II

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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As a Product Manager II - Client Solutions, you’ll blend strategic product leadership with the operational coordination necessary to support client-facing development initiatives. This role is responsible for working with clients to shape the product roadmap for their Alkami digital banking solution, guiding successful feature development, managing cross-team programs, and ensuring effective communication and alignment between internal teams and clients. You'll play a pivotal role in maximizing product impact and client value while ensuring alignment with Alkami best practices. This position will report to the Sr. Director of Product Services within the Product Management organization.

Product Strategy & Roadmap Execution

• Work with clients to define, manage and evolve a development roadmap for their Alkami digital banking solution.

• Launch complex product features from concept to release, working closely with clients to understand their needs and with internal partners to ensure requirements are well defined.

• Guide and mentor junior product team members across multiple geographic locations.

• Follow Alkami product development standards.

Program Management and Internal Collaboration

• Lead regular client engagement routines to drive and refine the client roadmap, build actionable plans, report on progress and address issues that arise.

• Act as the primary liaison across internal teams (engineering, architecture, support, implementation) to align priorities and timelines for client development work, including managing dependencies across teams.

• Balance collaboration with clients and internal stakeholders to define feature expectations and support implementations.

• Develop and track program metrics and resource allocation.

Required

• 5+ years of experience in product management and/or program management in a SaaS or fintech environment.

• Demonstrated success in launching and managing complex software products.

• Proven ability to lead cross-functional initiatives and client-facing programs.

• Experience with Agile/SCRUM methodologies.

• Advanced knowledge of Jira, Confluence, and Google Workspace.

• Excellent interpersonal, written, and verbal communication skills.

• Ability to work independently and manage multiple priorities.

Desired

• Familiarity with UML standards, LucidChart, and technical documentation.

• Knowledge of client implementation workflows in fintech or B2B SaaS.

• Product owner or team leadership experience is a plus.

• Works across teams to improve story writing and coaches other product managers to write more effective stories

The salary range for this position is: $119,641 - $179,462Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.