Product Manager, Consumer Research

We are seeking an experienced and dedicated Product Manager to join our team and lead the development and enhancement of our healthcare marketplace website's features related to helping users research and find the most suitable healthcare professionals for their medical needs. As the Product Manager for Consumer Research, you will play a critical role in improving the user experience and ensuring that our platform provides accurate, reliable, and comprehensive information to empower users in making informed decisions about their healthcare providers.

Where You'll Be

To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

1101 Red Ventures Dr Fort Mill, SC 29707

• Collaborate with cross-functional teams, including engineers, designers, data analysts, and healthcare experts, to define and execute the product strategy for healthcare professional research on our platform.
• Conduct market research and analysis to understand user needs, behaviors, and pain points related to finding and selecting healthcare professionals.
• Define and prioritize product features and enhancements based on user research, feedback, and business objectives.
• Develop and maintain a deep understanding of the healthcare industry, including the different types of healthcare professionals, specialties, and certifications.
• Work closely with data teams to ensure the accuracy, completeness, and relevance of healthcare professional data on the platform.
• Conduct user testing and gather feedback to iterate and continuously improve the healthcare professional research features.
• Collaborate with marketing and communication teams to effectively promote and communicate the value and capabilities of our healthcare professional research tools.
• Stay abreast of industry trends, regulatory changes, and user expectations to ensure our platform remains competitive and compliant.
• Monitor key performance metrics to measure the success and impact of the healthcare professional research features, and make data-driven recommendations for further improvements.

What We’re Looking For

• Proven experience as a Product Manager, preferably in the healthcare or technology industry, working with an agile engineering team to implement new product features.
• Strong understanding of the healthcare landscape, including different types of healthcare professionals, specialties, and patient needs.
• Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends.
• Familiarity with user research methodologies, data analysis, and agile development practices.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Strong analytical mindset, with the ability to interpret data and use insights to drive product decisions.
• Passion for creating user-centric products that provide value and improve people's lives.
• Ability to prioritize and manage multiple projects simultaneously, while meeting deadlines and delivering high-quality results.

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $80,000.00 - $105,000.00
  *Note actual salary is based on geographic location, qualifications and experience
• Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.