Product Manager - Consumer Applications

Company Overview

Hapn is a fast-growing technology company specializing in GPS tracking and telematics solutions for both business and consumer markets. Our consumer division serves tens of thousands of customers with a seamless application that combines intuitive software and a subscription model. As a product-forward company, we pride ourselves on rapid iteration, data-driven decision-making, and cross-functional collaboration. Our fully remote team works together to push the boundaries of innovation in GPS tracking.

Role Overview

We’re seeking a Product Manager to own and optimize the end-to-end experience of our consumer applications. You’ll work within a cross-departmental team, driving growth by delivering exceptional user experiences that not only increase customer satisfaction but also expand our market presence. By improving key areas such as user onboarding, product engagement, and ease of use, you'll directly contribute to key metrics like activation rates, churn reduction, and monthly recurring revenue (MRR). This role offers the opportunity to shape a consumer application with a large user base, working closely with engineering and marketing teams to deliver impactful features and experiences.

What Makes This Role Unique

• Massive Reach: Influence the experience for tens of thousands of active paying users.
• Subscription / SaaS Focus: Drive growth through a subscription-based consumer application.
• Performance-Driven Pay: Earn quarterly variable compensation tied to measurable outcomes like activation rates and churn reduction.
• End-to-End Ownership: Take full control of the consumer application experience.
• Speed & Impact: Work in a fast-paced software development environment where your decisions quickly translate to results.
• Cross-Functional Teamwork: Thrive as part of a cross-departmental team, partnering with diverse groups to innovate and solve problems holistically.

Core Competencies:

• Product Management Experience:
• Proven success managing consumer-facing applications.
• Track record of shipping features rapidly and iterating based on data.
• Experience launching successful consumer products.
• Analytics & Data Skills:
• Proficiency with analytics tools (e.g., Mixpanel).
• Strong analytical mindset with a data-driven approach to decision-making.
• Growth & Optimization:
• Expertise in boosting activation and reducing churn in consumer applications.
• Experience with growth experiments and A/B testing.
• User Experience & Engagement:
• Background in consumer engagement strategies (e.g., gamification).
• Skills in optimizing onboarding and self-serve support systems.
• Deep understanding of consumer psychology and behavior.
• Collaboration:
• Exceptional ability to work cross-functionally with engineering, design, marketing, and support teams.

Preferred Qualifications:

• Experience with subscription-based consumer applications.
• Experience with consumer products involving integrated hardware and software solutions.

What Sets You Apart

• Strong sense of product ownership and accountability.
• Ability to think big, connect dots, and shape holistic product strategies.
• Passion for crafting intuitive, engaging consumer experiences.
• Thrives in a fast-paced environment with rapid iteration cycles.
• Data-obsessed with a knack for turning insights into action.
• Creative problem-solver with a strong grasp of consumer needs.

• Competitive base salary.
• Quarterly variable compensation tied to product performance.
• Equity in a fast-growing company with significant potential.
• Comprehensive health, dental, and vision coverage.
• Flexible remote work with a strong remote-first culture.
• Professional development and clear career growth opportunities.
• Access to cutting-edge tools and technology.
• Collaborative, fast-paced environment with regular virtual team-building events.

Location

This is a fully remote position. Our team spans multiple time zones, and we’ve built a robust remote-first culture that prioritizes communication and collaboration.

Equal Opportunity

Hapn is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.

Join us in shaping the future of consumer GPS tracking technology!