Product Enablement Lead

Reporting to the Senior Manager, Revenue Enablement, the Product Enablement Lead drives execution of high-impact enablement programs that turn product vision into field readiness—bridging strategy and execution to ensure teams are confident, credible, and aligned with our evolving platform roadmap. This remote role (New York preferred) requires in-person presence for key enablement trainings and is part of the Revenue Enablement Team within Product Marketing. The role is highly embedded in launch operations and plays a pivotal part in translating every product and feature into value while acting as the field’s authority on what’s changing, who needs to know, and how to activate impacted teams.

What You’ll Be Doing

• Anticipate and plan field readiness needs in partnership with GTM teams, translating strategic roadmaps into proactive enablement programs
• Ensure comprehension of platform capabilities across the full lifecycle of the customer journey, from pre-sale to renewal
• Translate all products and features—from Tier 1 launches to smaller enhancements—into clear value propositions for the field
• Serve as the go-to expert for product strategy and field readiness, deeply embedded in launch operations to activate teams through change
• Own end-to-end enablement strategy for product releases—aligning with launch operations, product marketing, Sales and Customer Success to scope, deploy, and continuously iterate based on real-world field impact
• Scale a best-in-class enablement program that ensures high demo proficiency and product confidence across revenue teams
• Design and manage onboarding and certification experiences that measure and grow product proficiency among new hires
• Collaborate with Product Management, Product Marketing, GTM Operations, and Sales Leadership to align on messaging, timing, and delivery of enablement initiatives
• Track and report on program effectiveness using Kirkpatrick model tiers and other KPIs to continuously improve impact

What Success Looks Like

• 100% of GTM team demonstrates product proficiency on all Tier 1 and Tier 2 releases within two months of launch
• Field teams demonstrate improved ability to position new products in competitive deals, reflected in increased win rates
• Demo confidence and effectiveness scores improve quarter over quarter
• Product-related knowledge assessments show measurable gains in retention and application
• Onboarding certification completion rate exceeds 95% within first 60 days
• Stakeholder satisfaction scores show consistent value from enablement programs

Qualifications

Required

• 5+ years of collective experience across enablement, product management, product marketing, GTM strategy, Pre-sales, or Post-sales
• Demonstrated ability to drive scalable enablement programs for complex products across multiple revenue segments
• Strong executive presence with the ability to synthesize product strategy into clear, actionable messaging for field teams and influence senior stakeholders
• Experience translating complex product features into compelling field-facing content and training
• Strong project management and cross-functional collaboration skills
• Data-driven mindset with experience applying KPIs and impact models 
• Excellent verbal and written communication skills

Preferred

• Experience in healthcare, mental health, or related industries with a strong understanding of behavioral health, employee benefits, and employer decision-making.
• Ability to tackle large ambiguous challenges
• Proficiency with enablement tools (e.g., Highspot, Mindtickle) and conversational intelligence platforms (e.g., Gong)
• Prior experience in a quota-carrying role
• Experience enabling enterprise sales teams with technical products
• Mastery of Slack, Google Suite, and project management tools

The target base salary range for this position is $132,000 - $165,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.