Product Director, MMA Network Navigator

Product Director, MMA Network Navigator

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Product Director for MMA’s Network Navigator at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

A typical day in the life of a Product Director for MMA Network Navigator is centered around providing strategic leadership and ensuring the successful delivery and continuous enhancement of Marsh McLennan Agency’s proprietary Transparency in Coverage product. This role involves close collaboration with a wide range of stakeholders, including executive leadership, internal teams, IT and vendor partners, and clients. The Product Director guides the development of strategic approaches based on detailed analysis of medical network data, working alongside analysts and other strategic resources to model and interpret clients’ and prospects’ medical costs. They oversee project plans, timelines, and deployment schedules to ensure that product enhancements align with emerging client needs and regulatory requirements. Throughout the day, they monitor product performance, gather and analyze user feedback, and develop detailed requirements for future improvements, all while maintaining a strong focus on compliance and data privacy.

In addition to strategic oversight, the Product Director plays a critical role in client engagement and internal training. They prepare and present complex, high-level analyses that drill down into utilization and cost drivers, helping clients understand the financial impact of optimizing their medical networks using MMA Network Navigator. This requires excellent communication skills to clearly articulate the product’s value proposition and to support the sales and service teams in the field with training and responsive guidance. Managing multiple workstreams and priorities, the Product Director ensures that all activities—from client presentations to product marketing collaborations—are executed effectively and on schedule. Their ability to build productive relationships across diverse groups and to make informed decisions independently is essential to driving the product’s success and supporting Marsh McLennan Agency’s commitment to transparency and cost management in healthcare.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Bachelor’s degree in mathematics, statistics, economics or a similar field
• 5-7 years of work experience in the healthcare/insurance industry
• Excellent analytical, problem-solving, and decision-making skills. Proficient in Microsoft office suite including Excel, Word, PowerPoint as well as data management and database applications.
• Energetic and self-directed with a high degree of commitment; highly motivated and strong work ethic with consistent initiative and follow through on projects and tasks to completion while meeting deadlines; ability to work independently toward objectives with a sense of urgency.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

• Current Life & Health License preferred or ability to obtain within 90 days of employment
• Strong understanding of medical economics and examining such as the cost-effectiveness of treatments, healthcare pricing, insurance contracting/reimbursement, provider payment models, and the overall economic impact of healthcare policies and market dynamics.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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