Product Desk Associate

Are you interested in being part of a team that is working to transform and do things differently? Do you thrive in a fast-paced, advisor-focused organization? Are you eager to be part of a growing team? Excited to learn more? If so, then this could be the role for you!  

Job Overview:

The Wealth Management Solutions (WMS) group is responsible for delivering a highly competitive set of investment solutions, and the Product Desk within WMS is designed to help our advisors navigate our diverse product offerings, helping enable them to choose the right solutions for their clients. This Investment Product Consultant role is advisor facing and will allow you the opportunity to learn the Wealth Management business and provide exposure to all facets of investment product management. 

Responsibilities:

• Responsible for answering inbound calls and emails from advisors and assisting them with their questions on a variety of product types including: Annuities, Alternative Investments, Structured Products, Mutual Funds, ETFs, SMAs, TAMPs and Retirement Products.

• Work directly with advisors to help them with portfolio construction and product selection

• Support new product training and assist advisors with understanding product features, suitability requirements, alternative options and pricing

• Maintain up-to-date knowledge of product inventory, industry trends, and strategic relationships/partnerships

• Maintain a working knowledge of the different investment offerings available through the various advisory and brokerage platforms at LPL

• Collaborate with key stakeholders and where appropriate, educate, mentor, and share knowledge within the organization and the Product Desk team

• Consulting at in-person and remote meetings with advisors and across internal service and sales teams.

• Learn to navigate basic systems, trading tools, help centers and new business processes

• An understanding of the financial services industry and a willingness to operate in a dynamic, fast-paced, customer-driven environment

• Interest in growing a career within Wealth Management

• A variety of basic investment product knowledge and a hunger to become a deep subject matter expert

• A commitment and passion around helping our advisors grow their practices

• The ability to operate in partnership with other teams across the organization

• Ability to operate independently to advance projects and handle advisor escalations

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• 1+ year of experience in a customer service-oriented environment

• 3 days in office required

Core Competencies:

• Excellent oral and written communication skills

• Must have a strong customer service focus

• Ability to multitask with good time management skills

• Thorough and detail-oriented with strong investigative skills

• Trusted to work with stakeholders at all levels

• Ability to work well individually and as part of team

Preferences:

• FINRA Series 7/66 or ability to get licensed within first 6 months

• Bachelor's degree in a Finance related major preferred

• Previous customer service / customer facing experience

• Financial services or investment services experience

Pay Range:

$25.38-$42.31/hour
 Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

• Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

• Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

• Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

• Impactful Work: Our size is just right for you to make a real impact. Learn more here!

• Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

• Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

• Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

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