The Product Designer will lead the design of innovative digital products, collaborating with cross-functional teams, conducting usability tests, and optimizing user experiences.
Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Boston, New York, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Meta, Microsoft, NASA, Starbucks, and USAA.
This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink’s largest client partners.
Duration: Ongoing
Location: Remote within the United States, preferred location Seattle, WA or Dallas, TX
What you will be doing
- Leading and executing on innovative and engaging digital products that delight customers and drive business results. Working within cross-functional product development team(s) – producing deliverables and artifacts, including requirements visualization, participatory design, concept models, scenarios, user journeys/flows, wireframes, interactive prototypes, and visual designs
- Providing feedback and direction to ensure intuitive and innovative solutions and driving consistency following established experience design principles and guidelines – in compliance with the design systems and branding
- Providing constructive feedback to other Product Designers to ensure the team is delivering high-quality, data-driven experience designs and visual designs
- Partnering with UX researchers and other product leaders to test and optimize the end-to-end digital experience, for the purpose of maintaining cohesion across the broader digital ecosystem and solving cross-application design challenges
- Assessing and optimizing the performance of new existing products and services by conducting/participating in usability testing and interpreting analytics data
- Presenting work to product stakeholder and leadership teams
- Partnering with the development and design system teams to ensure design solution is implemented correctly and consistently
- Creating user journey maps, workflows, personas, day-in-the-life scenarios, and use case summaries to help deepen the organizational understanding of our users
- Facilitating design-centered workshops with cross-functional stakeholders based on opportunities identified through research
Your background
- Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience
- 7+ years of professional experience in product design
- Driven by user-centered and design thinking methodologies
- Experience building and launching features/products that encompass an end-to-end experience across a variety of platforms
- Demonstrated ability designing intuitive and meaningful mobile apps
- Hands-on experience with Figma, and prototyping tools
- Clear and articulate written and verbal communication and strong interpersonal skills
- Case studies that tell the story of your approach and design process to solve complex problems driven by data
- Ability to work independently and collaboratively
- Preferred: Prior experience using Salesforce
Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability.
Similar Jobs
_0.png)
Productivity • Software • Conversational AI
Lead end-to-end UX for Twilio Voice products, translating telecom abstractions (SIP, WebRTC, real-time media) into developer-focused interfaces. Drive cross-channel coherence, define systems architecture and naming frameworks, integrate voice with conversational AI, mentor designers, and partner with product and engineering leadership to deliver scalable, high-fidelity experiences within Twilio’s One Console.
Top Skills:
APIsCall Telemetry/InsightsClisElastic Sip TrunkingFront-End CodeObservabilityProgrammable VoiceReal-Time StreamingSdksSipTelemetryWebrtc
Productivity • Software • Conversational AI
Lead the strategic design vision for Twilio Email and SendGrid, defining end-to-end workflows, cross-channel UX harmonization, observability and telemetry patterns, scalable design system primitives, and mentoring designers while partnering with product and engineering leaders to shape long-term platform roadmaps.
Top Skills:
AIAPIsCliDkimDnsSdksSendgridSpfTwilio One Console
Agency • Artificial Intelligence • Blockchain • Web3
Lead and manage the design team to create intuitive UX for a consumer-facing Web3 dApp. Define UX strategy, improve onboarding and engagement for creators, conduct user research, collaborate cross-functionally, and integrate industry best practices.
Top Skills:
BlockchainDappWeb3
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
