We’re Spark, a mission-driven company helping independent Medicare brokers build the insurance business of their dreams. The vast majority of beneficiaries select benefits with the help of an independent broker, but technology and support for brokers is woefully antiquated. We provide workflows and services to help brokers achieve transformative growth.
In just five years, we’ve partnered with over 6,000 brokers and enrolled over 140,000 beneficiaries, making us the fastest-growing Medicare brokerage in the country. Brokers love us: during this period of intense growth, we’ve maintained an NPS of 91 and a client retention rate of 93%, and we’ve helped brokers grow on average >100% since partnering with us.
It’s an exciting time to be at Spark. Our diverse, remote-first team comes from leading technology, healthcare, and insurance companies, and has grown from 70 to 90 in the last year. Most recently, we’ve raised a Series B from leading investors who share our ambition.
Join us: we’re always on the lookout for sharp, talented, empathetic teammates.
At Spark, our mission is to be the trusted advocate for the 70 million Medicare beneficiaries navigating the U.S. healthcare system.
We’re seeking a Product Design Lead to help us turn complex data into meaningful user action. You’ll design experiences that surface insights, guide users to the right next step, and ultimately drive better outcomes for the agents and agencies serving Medicare beneficiaries.
The ideal candidate has experience in data-rich environments such as B2B SaaS, internal tools, or complex operational workflows. You know how to simplify complexity without losing nuance, and you bring strong UX fundamentals, a collaborative mindset, and a talent for turning insight into impact.
What you’ll do- Translate complex datasets and reporting into clear, intuitive workflows, visualizations, and controls that drive measurable behavior change
- Design interaction flows and UI components that help brokers and agency leaders take effective action on key data, like production trends, contracting gaps, or commission issues.
- Conduct user research (discovery interviews, usability tests) and use those findings to shape design decisions and validate UX patterns
- Partner with Product, Engineering, and Data to ship features across the full product lifecycle (from prototypes through post-launch data‑driven iteration)
- Develop and evolve Spark’s design system, contributing scalable, reusable data components, interaction patterns, and documentation
- Define and refine information architecture and navigation flows to reduce cognitive load and improve user decision-making
- Champion design excellence and help mentor future designers as our team grows
- 8+ years designing web‑based B2B SaaS or internal tools with emphasis on complex workflows and data-rich interfaces
- Demonstrated impact through data-driven design through portfolio projects showing how you validated behavior change via metrics, experimentation, or iterative UX research
- Experience leading or contributing to a design system, including components, tokens, documentation, and IA guidelines
- Deep understanding of information architecture, hierarchical patterns, and how to structure data-heavy experiences for clarity
- Strong UX fundamentals and systems thinking
- Proven track record collaborating with cross-functional teams and communicating design rationale grounded in user and business insight
- Bonus: experience in healthcare, insurance, or regulated industries
Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.
Why you should join our team
By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.
We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:
- Equity compensation
- Health care, including dental and vision through our PEO Sequoia
- Flexible work location; co-working available
- 401k
- Paid Time Off
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- Paid Parental Leave
- Up to 12 weeks for birthing parents
- Up to 8 weeks for non-birth parents
- 11 paid holidays
- 2 week sabbatical at 5 years of employment
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
Compliance
Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S.
At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
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