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Eli Lilly and Company

Process Engineer - Automation

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In-Office
Concord, NC
In-Office
Concord, NC

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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Process Engineer – Automation in Concord, NC

About the Concord Site

Lilly is expanding our manufacturing network with a new, highly automated facility in Concord, North Carolina. This site is designed to support the production of parenteral (injectable) medicines, device assembly, and packaging operations. Using advanced integrated systems and sustainable design, the Concord site will play a critical role in meeting global patient needs.

We are seeking a Process Engineer to support startup, qualification, and ongoing optimization of equipment and processes at this state‑of‑the‑art location.

Position Summary

The Process Engineer will serve as the equipment and process owner for assigned systems within the manufacturing area. This role provides technical leadership, drives reliability and performance, and partners closely with Operations, Maintenance, Engineering, and Quality. You will support commissioning activities, troubleshoot complex equipment issues, implement improvements, and help establish world‑class technical standards as the site scales.

Key Responsibilities

Equipment Ownership & Technical Expertise

  • Serve as responsible owner for the safe and compliant operation of assigned equipment and processes.

  • Develop deep technical knowledge of system functionality, equipment flow diagrams, process flow documentation, and key process parameters.

  • Monitor and analyze control system and performance data to verify performance, identify trends, and optimize operation.

Troubleshooting & Problem Solving

  • Lead advanced troubleshooting for equipment and operational issues, partnering with Maintenance/Engineering Technicians as the second‑line escalation point.

  • Apply formal problem‑solving tools (e.g., RCA, 5‑Why) to determine root causes and implement corrective actions.

Maintenance & Reliability Support

  • Define system and component classifications, maintenance strategies, and reliability improvement plans.

  • Participate in periodic equipment reviews and collaborate with site/corporate asset management teams to share improvements across the network.

Change Management & Compliance

  • Lead or support change controls, deviations, activity plans, and CAPA‑related actions to maintain validated/qualified state.

  • Evaluate work activities and modification impacts, ensuring compliance with GMP, safety, and engineering standards.

Commissioning & Qualification

  • Participate in or lead commissioning, IQ/OQ/PQ activities for new equipment and system expansions.

  • Act as a user representative on small and large capital projects, providing engineering input into design, installation, and startup phases.

Continuous Improvement & Cross‑Functional Collaboration

  • Identify, propose, and execute improvements, including procedural enhancements, system upgrades, and equipment modifications.

  • Benchmark equipment performance against similar operations to identify opportunities.

  • Collaborate effectively with Operations, Quality, Maintenance, Technical Services, and external partners.

Basic Qualifications

  • Bachelor’s degree in Engineering, Computer Technology, Life Sciences, or a related field.

  • Proficiency in data analysis and visualization tools (e.g., Excel, JMP).

  • Demonstrated commitment to safe work practices and support of HSE corporate and site goals.

Preferred Qualifications

  • Experience in pharmaceutical or other GMP‑regulated manufacturing environments.

  • Experience working with validated systems and understanding requirements for maintaining validated/qualified state.

  • Ability to apply statistical thinking to solve manufacturing or equipment performance challenges.

  • Hands‑on experience executing formal root‑cause methodologies (RCA, 5‑Why, Fishbone).

Work Environment & Schedule

  • Position is based on‑site at the Concord, North Carolina facility.

  • Standard schedule: Monday–Friday, 8‑hour days, with possible overtime or on‑call support based on operational needs.

Why Join Lilly’s Concord Team?

  • Opportunity to shape processes at a brand‑new facility built with advanced automation and modern engineering standards.

  • Play a direct role in expanding access to critical medicines for patients around the world.

  • Engage in hands‑on commissioning, start‑up engineering, and continuous improvement in a high‑growth environment.

  • Work alongside collaborative, cross‑functional teams committed to safety, quality, and innovation.

Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$66,000 - $171,600

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly

Eli Lilly and Company Concord, North Carolina, USA Office

1420 Concord Parkway South, Concord, NC , United States, 28027

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