At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Role Overview
We are looking for a Process Engineer to support our Shared Services team at LifeStance Health. You will assist the Shared Services teams in the day-to-day operations and coordination of the teams’ activities. This role is critical to keep the team moving forward on a fast-paced schedule, managing the complex coordination across different streams. This position is a remote role with the ability to sit within any US locality.
Compensation: $85,000 - $100,000/annually
Responsibilities:
Provide Value Stream Mapping across cross functional teams for companywide processes
Design processes with a keen eye for efficiency, standardization, and identifying key enablers that need to precede new systems and tools implementation
Evaluate current operational performance and provide strategic plan for improvements using available information including data, feedback, and other information
Design and/or redesign end-to-end business processes
Utilize modeling and simulation development knowledge to project impacts of upstream changes on business operations such as operational KPIs and Shared Services staffing needs
Identify and evaluate key discussion items and enable executive decision making
Shift between high level strategic intent and diving into the details as needed
Build relationships and support communication with necessary internal and external stakeholders
Monitor, control, and manage business operations to meet the team’s expectations and company goals
Liaise between departments to ensure smooth operations delivery
Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines
Create and maintain internal systems that allow the team to work and share knowledge efficiently
Assist internal teams to achieve performance targets
Identify problems in process and resolve them in a quick and timely manner
Follow standard operating procedures for efficient business operations
Maintain clear and accurate operations documents/procedures for reference purposes
Skills & Experience:
Bachelor’s Degree required; Master’s preferred
Project Management Professional (PMP) or Six Sigma certification required
5+ years of relevant experience in process engineering, project management, program management, VSM, Agile, Lean and Six Sigma
Advanced experience and knowledge of Microsoft Office products including Excel, PowerPoint, Visio, etc. Experience working with MS Project, SmartSheet, Monday.com, Jira or related project management tools
Excellent presentations skills, particularly with executive level presentations
Experience partnering with IT to enable new systems integrations
Excellent proactive problem-solver who can leverage resources and execute tasks through completion
Effective with project management, multi-tasking, understanding needs, and balancing priorities
Excellent communicator with strong positive interpersonal, oral, and written communication. Great at building relationships with both internal and external teams
Qualified candidates must be legally authorized to be employed in the United States
LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
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