Pro Program Support Consultant

Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to manage the continuous improvement of the pro-programs in place that enable pro sales teams to effectively service and sell to the pro customer. This responsibility includes communicating program resources to relevant stakeholders and maintaining the day-to-day program operations to maximize store buy-in and execution. This role supports the pro-sales teams by providing them with the tools and resources needed to sell effectively.
What You Will Do

• Partner with business & technology teams to support discovery, solutioning, development, testing, & deployment of new technology and reporting initiatives.
• Collaborate with business teams to identify and understand gaps and inefficiencies in our current processes and initiatives. C
• Collaborate with technology teams to align and articulate the problems we need to solve, apply best practices, and work together toward solutions.
• Provide official requirements for Product, DACI, and Reporting.
• Drive and support the ongoing intake, prioritization, and technology operations processes.
• Support timing updates, solution demos, and technical training to business partners.
• Lead testing and support for tech launches.
• Analyze pro-pricing program trends to identify sales and profit opportunities.
• Support store pro selling teams by communicating what tools and resources are available to effectively assist with selling objectives.
• Collaborates cross-functionally to maintain and improve pro-programs
• Define clear standards and expectations for in-store pro selling programs to ensure consistency across the enterprise.
• Design a feedback loop through which store leadership communicates to the corporate office to ensure alignment on the status of pro-service operations.
• Communicate priorities to the sales team to align corporate pro-strategy with sales strategy.

Required Qualifications

• Bachelor's degree, Bachelor's in Business or related field, or equivalent years of experience in lieu of education requirement, if applicable
• 5 Years of experience in the retail industry

Preferred Skills/Education

• Experience in data analytics, Experience in a large sales organization
• Product, Project, or Program Management experience preferred.

Where You'll Be

• Associates are required to relocate to the Charlotte/Mooresville, NC region to foster collaboration and support.
• The ideal candidate must be willing to work in the office at our Mooresville, NC, location, 5 days per week.
• Most business meetings are planned around the Eastern time zone.

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.