Privacy Program Manager

About the teamAs a Privacy Program Manager, you will serve as a key driver in Zillow’s enterprise privacy program, leading complex assessments and partnering with cross-functional teams to operationalize privacy-by-design across products, platforms, and services. This role goes beyond execution, requiring strategic thinking, subject matter fluency, and the ability to influence stakeholders across Legal, Product, Engineering, and Compliance.
You will be responsible for conducting and managing end-to-end privacy impact assessments (PIAs), advising on emerging regulatory obligations, and helping to build scalable governance frameworks that support innovation while mitigating risk. Leveraging deep knowledge of U.S. and global privacy laws, you’ll transform legal and regulatory requirements into practical controls and contribute to Zillow’s overall data governance strategy.
This role demands autonomy, sound judgment, and a collaborative mindset, with the ability to navigate ambiguity, drive solutions, and enable privacy compliance at scale.

About the role

• Lead the end-to-end execution of Privacy Impact Assessments (PIAs) and complex privacy workflows.

• Design and maintain privacy program policies, standards, and governance processes.

• Liaise with legal, product, marketing, engineering, security, and data teams to operationalize privacy requirements.

• Drive audit readiness and manage responses to internal and regulatory reviews.

• Collaborate with ERM and other risk functions to align privacy risks within the broader risk landscape.

• Own and track remediation of privacy compliance issues and escalations.

• Deliver executive-ready updates and reporting on privacy compliance posture.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $117,400.00 - $187,600.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

Core Competencies & Skills :

• Deep expertise in U.S. and global privacy regulations (e.g., CCPA, GDPR).

• Demonstrated experience managing complex, cross-functional programs.

• Strategic communicator with the ability to influence at multiple levels.

• Skilled in process improvement, risk mitigation, and stakeholder engagement.

• Operates with a high degree of independence and judgment.

Qualifications:

• 5+ years of experience in privacy, compliance, or risk management.

• IAPP certification required (e.g., CIPP/US, CIPM) and/or CRCM certification required. 

• Familiarity with privacy and GRC tools (e.g., DataGrail, Auditboard, Securiti) and data governance workflows.

• Background in technology, product, or GRC operations preferred.

• Bachelor’s degree required; advanced degree or technical background is a plus.

 

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.