Principal Software Engineer (Corporate Systems)

The Principal Software Engineer is responsible for providing technical leadership for Coinstar’s enterprise applications with a focus on our ERP platform and core business systems that enable finance, operations, and cross-functional teams. As the top Software Engineering expert, this role is responsible for identifying and resolving complex issues, strengthening and enhancing current solutions, and acting as a technical go-to for software engineers in developing solutions that support Coinstar’s corporate systems. The Principal leads in bridging business, process, strategy, and automation elements, partnering with senior leadership to deliver end-to-end solutions that drive efficient and reliable business processes.

This position establishes standards and best practices for translating business requirement into full-stack development solutions across ERP and integrated applications. It is a dynamic and technically challenging role, requiring strong architectural skills and hands-on development expertise. Success in this role is driven by deep experience with enterprise systems, integrations, and application architecture, paired with strong technical leadership capabilities.

Key Responsibilities

• Lead resolution of complex, high‑risk, and business‑critical issues impacting field operations, supply chain, sales, and accounting.
• Own solution design and development for critical business requirements, ensuring consistent architecture and SOA‑aligned patterns across ERP, enterprise applications, and integrations.
• Provide technical direction to deliver full‑stack, maintainable, and extensible solutions using software engineering best practices within an evolving but constrained technology stack.
• Partner with Business Analysts and stakeholders to align technical decisions with business priorities, risks, and operational constraints.
• Manage vendors and enterprise SLAs, ensuring partners remain aligned to tools and processes, driving continuous improvement, and escalating issues to resolution as needed.
• Provide technical leadership through architecture reviews, code reviews, and targeted refactoring to ensure performance, scalability, security, reliability, and adherence to engineering best practices.
• Identify technical risks early and define clear mitigation strategies.
• Mentor, coach, and motivate engineers at all levels, enabling a shift from task execution to solution ownership.
• Establish and evolve engineering standards, SDLC discipline, CI/CD practices, and quality expectations.
• Maintain accurate and current software development and operational documentation, owning continuous improvement and organizational awareness.
• Drive continuous improvement across system design, tooling, automation, documentation, and engineering metrics.
• Proactively identify systemic issues and lead cross‑team improvement initiatives.
• Stay current with emerging technologies and apply them pragmatically to strengthen the enterprise platform.
• Champion and exemplify Coinstar competencies, fostering accountability, engagement, and high performance across the team. 

Education & Experience

• Bachelor’s degree in computer science or related technical field is preferred.
• 10+ years of hands-on experience designing, developing, and delivering enterprise software solutions.
• Experience with ERP systems and integrated business applications is preferred.
• Experience in delivering end-to-end solutions across multiple layers, including:
  • Application development using .NET and C#
  • Database technologies (SQL, SQL Stored Procedures, No SQL, Redis, or similar)
  • Web technologies (e.g. .NET Web API, Rails, XML, HTML, IIS)
  • Cloud Platforms (AWS, Azure)
• Experience working with code harnesses, Agile development, Dev/Ops methodologies, and industry standard CI/CD tools.
• Experience developing SOA and SaaS principles and design patterns.
• Experience collaborating with Finance, Accounting, and cross-functional teams to develop technical solutions is preferred.
• Experience assessing and integrating automation tools (e.g., Microsoft Power Automate or similar) to improve workflows and maximize existing capabilities.

Knowledge, Skills & Abilities

• Proficiency with major programming languages (C# is required. C++, Java, Python, Ruby on Rails is a plus).
• Familiarity with ERP support and development (Infor CSI, dEPM, or similar) is preferred.
• Familiarity with development tools and testing frameworks (e.g., Bitbucket, Visual Studio, TFS, Selenium, Cucumber, TestComplete, TestRail) is a plus.
• Strong data analytic capabilities is a plus.
• Strong analytical and problem-solving skills, with ability to troubleshoot complex system issues.
• Ability to identify areas of opportunities for process and system improvements.
• Ability to elevate team effectiveness through technical leadership and mentorship.
• Ability to work in a dynamic environment with evolving requirements and priorities.
• Strategic thinking and leadership skills with the ability to work across all levels of the organization.
• Strong organizational, multi-tasking, and problem-solving skills, both within and across teams.
• Excellent written and verbal communications skills.
• Ability to lead, mentor, and guide software engineers in developing impactful solutions.
• Ability to cross team boundaries to forge successful outcomes.

Business Travel

• This position requires little to no business travel.

Pay and Benefits

The typical starting salary range for this position is between $159,211 - $199,013 per year. Coinstar utilizes geographically based pay ranges, within the United States, which allows us to pay competitively and consistently based on location. Within the range for the applicable geographic area, individual pay is determined by several factors, including job-related skills, experience, and relevant education or training. Your recruiter can share the salary range specific to your location. Employees in this position have the potential to increase their base salary up to $238,816 per year, which is the max end of the range, based on ongoing demonstrated and continuous performance in the role. Bonus incentives are a part of the total compensation package and are based on Company and Individual performance.

We believe that continued good health, financial security, and work-life balance are important.  Coinstar is proud to offer a complete, progressive benefits package including:

• Health & Wellness Coverage – Three outstanding medical plans to choose from, along with dental and vision insurance, Short- and Long-Term Disability Insurance, and Life Insurance. 
• Retirement Savings – Traditional and Roth 401(k) plans with a company-match that immediately vests.
• Paid Time-Off – PTO accruals begin at 18 days per year, plus 10 company holidays and 2 floating holidays annually.  Additionally, we offer paid parental and adoption leave.
• Other Perks and Benefits – A generous Corporate Matched Giving plan and an Employee Assistance Program.
• Work Environment – We offer a casual and flexible work environment with work from home options.  

EEO 

We are Coinstar because of our people. We value and embrace their unique and diverse talents, perspectives and experiences and strive to build an environment where everyone can bring their best self to work.  We are an Equal Opportunity Employer. Coinstar will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact our Human Resources team via [email protected].  We believe that diversity and inclusion make us a better, more innovative, and successful company, and we seek to recruit and retain a diverse talent pool.  Even if you do not meet every qualification, we encourage you to apply.

Physical Requirements

Sedentary work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.

This job description is not intended to be all-inclusive. Employees may perform other related duties assigned to meet the ongoing needs of the organization.