Principal Site Reliability Engineer

We’re looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone’s fingertips.

At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.

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JOB DESCRIPTION

Role Overview As a Principal Site Reliability Engineer (SRE) at GreenDot, you will be responsible for leading the design, implementation, and management to maintain high level of performance and availability of our software deployments and infrastructure systems. You will work closely with cross-functional teams to ensure the reliability, scalability, and performance of our services. This role requires a deep understanding of both software engineering and systems engineering, as well as a strong commitment to operational excellence. Key Responsibilities Design, develop, and implement strategies for predictable, automated software deployment across various environments. Govern and enhance monitoring infrastructure to ensure optimal service reliability and performance. Collaborate with cross-functional teams to define and refine release and reliability engineering processes, aligning with business needs and industry best practices. Establish strong partnerships with SRE Leads, development, operations, and quality assurance teams to streamline the software delivery lifecycle. Stay current on trends and advancements in release and reliability engineering, applying insights to improve infrastructure and processes. Work with stakeholders to define, implement, and track key performance indicators (KPIs) and service level indicators (SLIs), regularly reporting on progress and identifying opportunities for improvement. Provide mentorship and guidance to junior engineers, fostering a culture of continuous learning. Lead incident response efforts and participate in on-call rotations to ensure rapid issue resolution. Qualifications Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.  10+ years of experience in release engineering, service reliability engineering, or a related field, with a proven record of accomplishment of managing complex software deployments and maintaining high availability systems.  Strong background in cloud computing platforms (e.g., AWS, Azure) and their associated deployment and monitoring services.  Proficiency in implementing and managing automated deployment and monitoring tools.  Expert with observability tools and practices, including logging, metrics, and alerting.  In-depth knowledge of industry best practices and emerging trends in release and reliability engineering.  Excellent problem-solving and troubleshooting skills, with the ability to navigate complex technical challenges.  Effective communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.  Experienced in working with messaging and event bus queues ensuring efficient message processing.  Results-oriented mindset with a focus on driving continuous improvement and exceeding performance targets.  Expert with scripting languages such as PowerShell, Bash, and/or Python.  This role is fully remote; candidates must be willing to travel for infrequent team meetings. 

POSITION TYPE

Regular

PAY RANGE

The targeted base salary for this position is $139,900 to $199,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

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Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights.

Work Authorization Requirement
At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.