Principal Sales Operations Business Partner

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.

We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.

With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.

At Flock, our ambition is to scale our business to beyond $1B in annual recurring revenue and beyond. To do that will require a sales operations transformation to drive more efficient and potent operations capabilities at scale. Underpinning that transformation is a business built over the past 7 years, grown organically and through acquisition.

We are seeking an experienced professional for the role of Principal Sales Operations Business Partner. This role will act as the right hand of our senior Sales Leaders in the Private Sector business. You will work directly with the SVP of Sales and his leadership team to drive team-wide strategy and execution, and you will have primary responsibility for achieving operation excellence within the org.

This is a principal-level individual contributor role designed for someone who excels at building executive-level trust, framing data-driven recommendations, shaping the direction of the business without direct people management, and driving day-to-day execution and support for reps in the field.

• 10+ years of progressive experience in Sales Operations, Revenue Operations, Strategy, or related fields.

• Proven ability to act as a trusted advisor to senior executives and influence strategic decisions without formal authority.

• Expertise in forecasting, pipeline analysis, quota/territory modeling, and sales productivity measurement.

• Strong analytical skills with mastery of Salesforce (or equivalent CRM), advanced Excel/Google Sheets. Experience with BI Tools (Tableau, Sigma, etc.) a plus

• Exceptional executive communication skills — able to simplify complex analyses into clear recommendations. Comfortable pushing back on senior leaders.

• Experience in high-growth SaaS or technology environments preferred.

• Comfortable working in ambiguity and shifting between high-level strategy and hands-on execution.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

• Onboarding/Meet the team

• Understand sales data structure + Flock’s GTM model

The First 60 Days

• Refine Private Sales Operations Model, including “ways of working” for the leaders with the Rev Ops CoEs and other key stakeholders across the business

• Build strong relationships and formal feedback channels with frontline sellers and managers

• Review existing tools

• Facilitate and support segment operational cadences with sales leaders that promote sales force productivity and performance, including deal, forecast, and pipeline reviews or monthly and quarterly business reviews

90 Days & Beyond

• At the end of 90 Days, you are rolling and both the GTM leadership sees you as a strategic go to partner. You have ensured that you understand Flock’s GTM and data structure, are familiar with the tools and KPIs we use, and have built a strong relationship with your RevOps team members, key sales leaders, and key cross functional stakeholders.

• You understand our market, especially the details of the TAM and our strategy behind territories and are working to understand how to optimize w data

In this role, you’ll receive a starting salary between $144,000 and $200,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

We’re building the impossible, together. To drive innovation through in-person collaboration, we’re prioritizing candidates in our key hubs: Atlanta, Boston, Chicago, Denver, Los Angeles, New York City, San Francisco, and Austin. While we value the energy of our hub communities, we embrace remote work and welcome applications from exceptional talent across the United States.

🌴Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support.

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.