Principal Product Designer

About the teamThe MoverXP team is a multidisciplinary group at Zillow focused on transforming the moving experience for millions of customers nationwide. By collaborating across product, engineering, research, data science, brand, and marketing, we deliver seamless, end-to-end solutions that make moving easier and more transparent. Our team values open communication, diverse perspectives, and continuous learning, all while striving to set new standards in the real estate and moving industries.

About the role

As a Principal Product Designer on the MoverXP team, you will play a strategic role in shaping Zillow’s most critical customer experiences. Your design leadership will directly impact how customers interact with Zillow throughout their moving journey. You’ll lead high-impact initiatives, collaborate across disciplines, and champion accessible, innovative solutions that support customers before, during, and after their move. This is an opportunity to make a tangible difference for millions and help define the future of home shopping and moving at Zillow.

You Will Get To:

• Lead design strategy to create cohesive, engaging experiences across all customer touchpoints.

• Drive initiatives that deliver intuitive and accessible solutions for Zillow’s diverse user base.

• Collaborate with design, product, engineering, and marketing leaders to align vision and execution.

• Clarify ambiguity by setting direction and advocating for customer-first experiences through design artifacts and storytelling.

• Champion accessibility, scalability, and inclusivity in all design decisions and systems.

• Explore and implement innovative approaches using AI and the latest design technologies.

• Mentor and guide other designers by sharing best practices and providing feedback.

• Orchestrate design across multiple platforms, including mobile apps and web.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $173,300.00 - $276,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Minimum of 8 years’ experience as a product designer, user experience designer, design lead, or similar role.

• Strong portfolio demonstrating exceptional visual craft and impactful design work.

• Proven ability to connect design strategy to business outcomes, especially in customer engagement and retention.

• Skilled at leading projects across the full product lifecycle, from problem framing to iterative delivery.

• Demonstrated ability to work independently and drive impactful results across teams.

• Experience mentoring and providing feedback to other designers.

• Systems thinker with experience designing across multiple platforms and surfaces.

• Clear, empathetic communicator with cross-functional partners and executives.

• Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Why This Role Matters:

This team touches nearly every Zillow customer, whether they’re casually browsing or actively touring. The systems you help design will enable Zillow to deliver smarter, more intuitive, and more delightful experiences.

If you’re excited to shape high-impact customer journeys, lead through design expertise, and grow with Zillow’s ambitious future, we’d love to talk to you.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.