The People Partner Manager at Shippo will support R&D teams, driving performance and coaching leaders to enhance team effectiveness and accountability.
Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.
We're looking for a People Partner Manager to join Shippo’s People Team and directly support our R&D teams and some G&A teams. This is a high-impact, high-autonomy role focused on enabling leaders to get the most out of their teams. You’ll be embedded with our engineering, product, and G&A leaders—coaching, challenging, and advising them to lead stronger, scale smarter, and move faster.
This role is not about checking boxes or carrying water for weak managers. It's about building trusted relationships with Directors and VPs, raising the bar for leadership across the company, and helping great teams become exceptional.
We’re looking for someone with a bias for action, a sharp point of view, and a track record of driving real performance gains—not just partnering in name, but rolling up their sleeves to make things better.
Shipping & Handling Responsibilities
- Partner deeply with leaders across Engineering, Product, and G&A — understanding team dynamics, identifying friction points, and actively coaching managers to lead more effectively.
- Drive performance enablement by embedding yourself in key people programs (e.g. feedback, calibration, promotion readiness, manager development) and making them work better for R&D teams.
- Accelerate team effectiveness by helping leaders spot and fix issues early — whether it's org design, execution misalignment, or manager underperformance.
- Be operationally excellent — track actions, follow through, and make people processes feel lightweight but effective.
- Influence strategically — bring a grounded POV to leadership conversations backed by data, team insight, and experience.
- Champion accountability — you don’t absorb others’ work, you push for clarity, ownership, and progress.
Do you tick the boxes?
- 10+ years of experience in a People Partner / HRBP role, ideally with time spent in fast-paced tech environments.
- Proven experience working closely with R&D orgs — engineering, product, and/or design — and accelerating their effectiveness.
- Strong coaching skills paired with high standards — you know how to make managers better, not more dependent.
- Clear, concise communicator who can flex between tactical and strategic conversations without losing the thread.
- High ownership and follow-through — you track things, close loops, and bring rigor without needing reminders.
- You’re respected because you bring value, not because of your title.
What is in the Shippo package?
- Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
- Take-as-much-as-you-need vacation policy & flexible working
- One week-long company wide winter shutdown
- 3 Volunteer Days Off (VTOs)
- WFH stipend to set up your home office
- Charity donation match up to $100
- Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
- Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings
Sail through the process:
Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]
Shippos in the wild:
Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.
For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.
We leverage AI to review all resumes during the application phase to ensure fairness, comprehensively evaluate each submission, and mitigate bias. However, all decisions at every stage of the process are made by a real person.
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