OUR MISSION
At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.
ABOUT US
Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.
Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.
CORE VALUES
One Team. One Redwood
Make Your Own Weather
Obsess over Customer Success
Work the Problem
Be Curious
Own the Outcome
Respect Each Other
YOUR IMPACT
We are seeking a highly organized, data-driven, and process-oriented People Ops Generalist to join our team. This role is crucial in ensuring the efficiency of our core HR processes, maintaining data integrity in our HRIS, and providing direct HR Generalist support to the CFO organization. The ideal candidate has deep experience with Workday (WD) and a passion for turning operational excellence into tangible business results.
HR Systems, Data, and Process Management (Operations)- Workday Expertise & Data Management: Serve as the central Point of Contact (POC) for all Workday inputs and data submissions. This includes executing complex data management tasks and ensuring high standards of data integrity within the HRIS.
- Process Documentation & Improvement: Lead the effort to identify, document, and standardize core HR processes. Proactively identify inefficiencies and gaps within existing workflows and propose and implement improvements to drive efficiency.
- HR Data & Analytics: Partner with the People Leadership Team (PLT) to implement and ensure the regular delivery of key people team metrics, providing actionable insights to leadership.
- Compliance & Reporting: Establish and document the recurring cadence for US-required reporting and, in partnership with HRGs, identify and document non-US required reporting to be included in the Rhythm of the Business (ROTB).
- Operational Projects: Build a clear RACI matrix for Leave of Absence (LOA) processes and lead the effort to clean up and organize the company's internal HR knowledge center (HR Hub). Additional projects to be determined throughout the term.
- Employee Relations & Performance Management: Provide dedicated HR Generalist support to the CFO organization, including managing employee relations issues and guiding managers through the performance management lifecycle.
- Talent Management: Co-facilitate talent calibration sessions for the CFO organization, ensuring follow-up actions and development plans are executed.
- Compensation Cycle Support: Support the annual Merit review process for the CFO organization.
- Engagement & Culture: Lead the review, analysis, and action planning based on the Engagement Survey results for the supported client group.
- Change Management: Support key change management initiatives and drive clear, proactive communication within the CFO organization to ensure successful adoption.
YOUR EXPERIENCE
- Must have significant, hands-on experience with Workday (WD), specifically in data management and data input/processing.
- Proven ability to document and optimize complex business processes.
- Experience in a generalist capacity, supporting employee relations and performance management.
- Strong analytical skills with the ability to interpret HR data and metrics.
- Excellent communication and stakeholder management skills.
Preferred Skills
- Experience supporting a specific, non-HR client group (e.g., Finance, Tech).
- Familiarity with building RACI charts and managing internal knowledge bases (e.g., SharePoint, Confluence, etc.).
- Experience supporting annual compensation (merit) and talent review cycles.
- Experience in SaaS and/or the tech industry; start-up experience a bonus
If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
THE LEGAL BIT
Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.
Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at [email protected]
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
