People Experience Lead

About Andela:

At Andela, we know brilliance is evenly distributed around the world, but opportunity is not. For over 10 years, Andela has connected its customers with top global, remote technical talent from over 135 countries with the majority residing in emerging markets like Africa and Latin America.

As one of the world’s largest talent marketplaces, Andela gives companies greater flexibility to quickly deploy qualified technologists. With talent highly skilled in advanced technologies to support Application Development, Artificial Intelligence, Cloud & DevOps, Data Engineering, and much more, customers experience 33% faster project delivery. The company’s exclusive AI-powered platform, Andela Talent Cloud, is the industry’s only unified platform managing the complete global talent lifecycle and enables customers to fill individual roles or engage fully managed teams up to 66% faster.

Andela is on the precipice of two breakout industry transformations: one in staffing/hiring and the other in software development, both accelerated by generative AI.

Join us and change the world.

Job Summary:

At Andela, we believe that exceptional experiences lead to exceptional performance. As we continue to scale, we’re investing deeply in building a people-first culture rooted in clarity, connection, and care. The People Experience Lead will play a pivotal role in designing and delivering programs that bring this culture to life.

Reporting to the VP of People, this role owns key employee lifecycle moments, internal communications, and engagement programs that shape how our people feel, grow, and thrive at Andela. It’s a highly cross-functional role requiring strong program management, a design-forward mindset, and an empathetic approach to employee needs.

The ideal candidate is proactive, tech-savvy, and thrives in fast-paced, remote-first environments. They bring strong internal comms skills, sharp attention to detail, and a genuine passion for crafting scalable, human-centered employee experiences. They are equally passionate about using data and measurement to drive continuous improvement and meaningful impact.

Exceptional Leadership:

As an Andelan, you’ll serve as a role model for the rest of the company, you do not need to manage people to be a leader at Andela! Think about the feedback your peers typically give you – if it usually sounds like the below, we want to hear from you. 

• Low ego, low drama: You share credit, take blame. You like being wrong because it means someone else had an even better idea. 

• One team mentality: You break silos across teams. You put the company and mission first above your team alone. 

• Great listener, hungry for feedback: You’re always seeking to improve – our product, our business, yourself. You solicit diverse opinions and deeply listen. 

• Owner, not renter: You see a problem, you fix it or find someone who will. The buck stops with you.

• Team-player: You roll up your sleeves and get scrappy. You do this by proactively collaborating with your team while actively engaging in important details that matter. 

• Business problem solver: You’re not just a functional expert; you consistently get praise for approaching your function through the lens of solving business problems. 

Key Responsibilities:

Employee Experience & Engagement

• Own and enhance key “moments that matter” in the employee lifecycle—from onboarding to milestones to offboarding
   

• Use engagement surveys and feedback loops to uncover insights and continuously improve the employee experience
   

• Provide thoughtful, solutions-oriented support to employees navigating internal processes and transitions
   

Internal Communications & Culture

• Lead internal communication strategies that drive clarity, alignment, and connection across a global remote team
   

• Design and cascade comms plans for company-wide initiatives, using tools to streamline delivery and measure impact
   

• Apply a design-forward approach to employee-facing materials, communications, and program content
   

Cross-Functional Collaboration

• Partner closely with People Ops, HRBPs, and leaders to scale people programs that reflect our values
   

• Collaborate on initiatives related to onboarding, performance, recognition, and inclusion
   

• Help set healthy boundaries and expectations through clear communication and thoughtful structure
   

Events & Connection

• Plan and execute high-impact internal events and offsites (virtual and in-person) that build culture and foster belonging
   

• Support Andela’s values and rituals through intentional programming that drives engagement and connection
   

Qualifications:

• 5+ years of experience in People, Internal Communications, or Employee Experience roles
   

• Experience in high-growth, global, remote-first tech or SaaS environments
   

• Proven ability to lead internal comms: crafting messaging, aligning stakeholders, and cascading plans effectively
   

• Skilled at designing engaging internal materials using tools like Canva, Google Suite, Slack, Notion, etc.
   

• Strong project management, communication, and relationship-building skills
   

• Familiarity with people programs like onboarding, performance, engagement, and recognition
   

• Working knowledge of performance management and people development practices
   

• Empathetic and proactive; comfortable navigating ambiguity and setting healthy boundaries
   

• Passionate about building an inclusive, scalable, and high-performing workplace experience

If you're energized by the idea of building thoughtful, people-centered experiences that scale—and want to shape how culture feels at Andela—we’d love to hear from you.

Pay range dependent upon experience level and skills:
$92,000 - $102,000

#LI-NR1 #LI- REMOTE

Benefits

• Fully Remote work culture - we hire globally and all of our roles are fully remote!

• Bring your own device stipend - buy your own laptop with funds from Andela

• Flexible working hours

• Equity (as a part of the compensation package)

• Healthcare, 401k / pension

• Generous Paid Time Off, Parental Leave, Compassionate Leave

And more to come! We're on a journey to reimagine global benefits at Andela.

At Andela, we outcompete through diversity. We know that our strengths lie in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above.
Andela is home for all, come as you are.