Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. We continuously evolve our services to meet the needs of future organizations and reflect modern best practices. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide.
Our employees, the lifeblood of our company, are passionate about making an extraordinary impact on our clients, colleagues, and communities. This passion drives how we spend our time, resources, and talents. Our commitment to our people and work has been recognized globally. Please visit our employer awards page: https://www.credera.com/awards-and-recognition.
** Eligibility to obtain US Top Secret Clearance required **
Job Description:
We are seeking a highly experienced Pega Lead System Architect (LSA) to lead architecture, design, and implementation efforts for mission-critical government projects. This role is ideal for a U.S. citizen with deep experience in Pega CDH, Pega Marketing, and strong infrastructure skills in AWS environments. You will provide technical leadership for both on-premises and cloud-based Pega deployments, guiding junior team members while ensuring high availability, performance, and compliance with federal security standards.
Key Responsibilities:
- Architect and lead the design as well as development of scalable Pega applications, with a focus on Pega Customer Decision Hub (CDH) and Pega Marketing.
- Design and deploy Pega infrastructure on AWS, including autoscaling, HA/DR strategies, and CI/CD pipelines.
- Manage and execute on-premises deployments of Pega releases, patches, and hotfixes in secure government environments.
- Lead technical solutioning efforts, architecture reviews, and design workshops with stakeholders and cross-functional teams.
- Troubleshoot and resolve system and application issues across the full stack—infra, platform, and app layer.
- Mentor junior developers and enforce best practices in Pega design, coding, testing, and deployment.
- Implement and oversee integrations with external systems using APIs (REST/SOAP), Kafka, and SSO frameworks.
- Drive performance tuning, optimization, and proactive monitoring of Pega environments.
- Ensure adherence to federal security and compliance standards (e.g., FISMA, FedRAMP, NIST 800-53).
Required Qualifications:
- U.S. Citizenship is required.
- Pega Lead System Architect (LSA) certification is mandatory.
- 8+ years of experience working with Pega platforms, including at least 3 years in a lead architect role.
- Hands-on experience with Pega CDH, including strategy design, AI models, and NBA/NBO implementations.
- Proven experience deploying and supporting Pega Marketing projects in secure environments.
- Strong background in cloud infrastructure, specifically AWS (EC2, RDS, S3, CloudFormation, IAM, etc.).
- Experience managing CI/CD pipelines, infrastructure as code (e.g., Terraform), and containerization (e.g., EKS, Docker) is a plus.
- Solid understanding of enterprise DevOps practices and automation tooling.
- Prior experience working with or supporting U.S. government clients.
- Strong interpersonal, communication, and documentation skills.
Preferred Qualifications:
- Active Public Trust or higher clearance.
- Familiarity with FedRAMP, FISMA, and agency-specific security frameworks.
- Experience with monitoring and observability tools (e.g., Dynatrace, Splunk, CloudWatch).
- Agile/Scrum delivery experience and comfort working in fast-paced, iterative environments.
- Experience integrating with Salesforce, Adobe, or third-party marketing platforms is a plus.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.
Compensation:
The salary range listed is for informational purposes. Credera treats all applicants as individuals taking into consideration but not limited to their professional and academic experience, specialized training, certifications and associated responsibilities as it relates to our specific industry. The salary range listed is just one component of our total compensation package for each unique employee.
Salary: An estimated base salary of $170K – 185K plus a variable component is anticipated for this role in the US.
Learn More: Credera is part of the Omnicom Precision Marketing Group (OPMG), a division of Omnicom Group Inc. OPMG is a global network of agencies that leverage data, technology, and CRM to create personalized and impactful customer experiences. OPMG offers a range of services, such as data-driven product / service design, technology strategy and implementation, CRM / loyalty strategy and activation, econometric and attribution modelling, technical and business consulting, and digital experience design and development.
Benefits: Credera provides a competitive salary and comprehensive benefits plan. Benefits include health, mental health, vision, dental, and life insurance, prescriptions, fertility and adoption benefits, community service days, paid parental leave, PTO, 14 paid holidays, matching 401(k), Healthcare & Dependent Flexible Spending Accounts, and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com.
Hybrid Working Model: Our employees have the flexibility to work remotely two days a week. We expect team members to spend three days in person, with the freedom to choose the days and times that best suit them, their project, and their teams. You'll collaborate with your project team to balance flexibility with the benefits of in-person connection, delivering outstanding results for our clients. The Why: In-person engagement is essential for building strong relationships with clients and colleagues. It fosters trust, encourages learning, and helps us grow as consultants and professionals.
Travel: For our consulting roles, our goal is to minimize travel, and most projects do not require extensive travel. While some projects may involve up to 80% travel for a period, the annual average for team members is typically 10%–30%. We take a personal approach to travel by considering your submitted preferences when assigning roles.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, age, genetic information, veteran status, or disability.
Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
