JPMorganChase
Payments - Emerging Middle Market Product Manager - Vice President
Be the catalyst for expansion as you pioneer product growth and dive deep into market trends, shape offerings, and ensure we have the right solutions in market to meet our clients needs.
As a Market and Product Expansion Manager in the Commercial Bank, you will be responsible for understanding what our Emerging Middle Market clients need and why across the complex payments ecosystem, and ensure the right solutions are delivered at the right time.
Job responsibilities
- Analyze and quantify core payment flows within the Emerging Middle Market, identifying distinct requirements for each segment to inform tailored solutions.
- Gather comprehensive market insights, voice of the customer (VOC), and competitive intelligence through client engagements, round tables, and industry events.
- Develop robust business cases and total addressable market (TAM) analyses, leveraging ideal client profiles to prioritize opportunities based on ROI and strategic impact.
- Design and structure innovative solutions and pricing strategies aligned with market needs to accelerate revenue generation and minimize service-related inquiries.
- Partner closely with sales, client solution specialists (CSS), and market readiness teams to coordinate sales activities and drive successful commercialization of our products.
- Proactively communicate market-specific developments and changes to internal stakeholders, ensuring alignment and responsiveness across the organization.
Required qualifications, capabilities, and skills
- 8+ years of experience or equivalent expertise supporting Emerging Middle Market commercial bank clients in Sales or Product
- Significant experience in treasury services with understanding of the payments business and products
- Proven ability to identify opportunities for market growth
- Demonstrated prior experience influencing across functions and teams while delivering value at scale
- Ability to communicate effectively with senior executive-level leaders
- Ability to negotiate, influence, and collaborate to build successful relationships
- Strong critical thinking and problem solving skills
Preferred qualifications, capabilities, and skills
- Extensive experience in treasury and payments with a strong understanding of the Emerging Middle Market
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Advanced analytical skills such as SQL, Python, Sigma, etc.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
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