Partner Solutions Engineer

Partner Solutions Engineer

What you can expect

As a Partner Solutions Engineer at Zoom, you’ll be a trusted technical advisor to our North American partner ecosystem. Your focus will be to empower partner presales teams to position Zoom’s platform by driving solution adoption, accelerating joint opportunities, and delivering customer value. You'll also build good relationships with partner technical leaders. Deliver enablement, demos, and onboarding across Zoom’s UCaaS, CCaaS, and collaboration suite. Act as a technical liaison between Zoom and partner teams to align solutions, resolve challenges, and speed up deals.

About the Team

The Americas Partner Solutions Engineering team is instrumental in expanding Zoom’s market reach through our channel partners. We combine deep technical expertise with a focus on enablement and collaboration to drive joint success. You will be aligning closely with Channel Account Managers, partner Solution Engineers, and internal product and sales teams to ensure our partners are equipped to win in the field. Joining this team means you'll play a direct role in scaling Zoom's innovation through our partner ecosystem.

What we’re looking for

• Have experience in a technical presales or solutions engineering role, with a focus on UCaaS, CCaaS, or collaboration technologies.
• Have experience supporting or enabling channel partners in a technical capacity.
• Have demonstrated ability to design and communicate customer-aligned solutions across various stakeholder levels
• Have good presentation and interpersonal skills, with the ability to influence both technical and business audiences.
• Be comfortable engaging with diverse audiences, from SE teams to executive stakeholders.
• Have working knowledge of telephony, networking, APIs, and third-party integrations.
• Be proactive, collaborative, and thrive in a fast-paced, partner-focused environment.

Salary Range or On Target Earnings:

Minimum:

$131 200,00

Maximum:

$262 400,00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

05/01/25

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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