ABOUT US:
Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.
Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.
ABOUT THE ROLE:
In this highly collaborative role, you’ll enable technology and agency partners through technical training and resources. Additionally, you will collaborate across internal teams to establish best practices for integrations. Act as a trusted technical advisor for partners and internal stakeholders alike.
This is a remote role. While it’s ideal for candidates within commuting distance of one of our hubs (New York, Denver, or Boston), that’s not a requirement. The role includes occasional travel (around 10-20%).
ABOUT THE TEAM:
You will be joining our 6-person Sales Engineering team in North America, which is an integral part of our 13-person global pre-sales Sales Engineering unit and collaborate closely with our Partnership, Product & Engineering and Customer Success. Reporting to the Regional Lead AMER, Sales Engineering, your responsibilities have two core components: driving the technical validation for key sales cycles and building relationships with key technical stakeholders in our strategically most important clients.
YOUR TASKS AND RESPONSIBILITIES:
- Provide technical onboarding, training, and guidance to partners to ensure successful launches of their first projects with Talon.One
- Help technology and agency partners rapidly build integrations with Talon.One, ensuring best-in-class practices and solution quality
- Create and maintain demo environments, solution briefs, FAQs, and other technical assets to support both Talon.One teams and partners
- Work with Partner Managers, Product, and Customer Success to define and standardize enablement processes, guidelines, and integration frameworks
- Assist Sales teams in evaluating the right integration pathway for prospects (connector, partner solution, or custom integration) and provide supporting technical content
- Train Talon.One Sales and Customer Success teams on partner solutions, connectors, and GTM use cases
- Represent partner needs internally, advocate for integration priorities, and influence the product roadmap
- Consult with partners on integration design, data flows, and technical architectures, ensuring long-term scalability and reliability
WHAT YOU TO BRING TO THE TABLE:
- Strong technical background with experience in solution design or integration
- Proven experience working in a customer- or partner-facing technical role
- Hands-on experience integrating with systems such as payment, CDP, CRM, CEP, or eCommerce platforms
- Ability to perform code-level debugging and problem-solving for enterprise-scale integrations
- Strong communication skills: able to explain complex technical concepts to both technical and non-technical audiences
- Empathetic, collaborative, and consultative work style
- Experience supporting or enabling large enterprise customers or partners
- Intellectual curiosity and critical thinking skills with the ability to think on your feet
We build flexible incentive technology — and we believe our people deserve that same flexibility in how they work, live, and grow. Here’s what you can expect when you join us:
- Health and wellbeing for the whole you. We offer top-tier Medical, Dental, and Vision coverage through Blue Cross Blue Shield MA, MetLife, and VSP. Talon.One covers 80% of premiums, so you can focus on your health--not your bills. Mental health support is equally important, which is why every employee has confidential access to Nilo.health for coaching, therapy, and wellbeing resources.
- Time and freedom. We trust you to take the time you need to rest and recharge with unlimited PTO that you manage on your own terms. Our flexible approach extends beyond time off: you can work from anywhere, including up to 90 days abroad each year, and access WeWork On-Demand spaces for a change of scenery when you need it.
- Financial security and peace of mind. Plan confidently for your future with our 401(k)--we match 100% of your contributions up to 4%, helping you build long-term savings faster. We also provide 100% company-paid Life Insurance, Short-Term, and Long-Term Disability coverage, because protecting what matters shouldn’t come at an extra cost.
- Growth that moves with you. You’ll have a $1,200 annual learning budget and full LinkedIn Learning access to explore new skills, certifications, or areas of curiosity. Whether it’s advancing your craft, learning a new tool, or exploring leadership development, we support your growth.
- Work your way. Your workspace should work for you. That’s why we offer a $350 home office setup budget and a $50 monthly allowance to keep it running smoothly. From ergonomics to aesthetics, we’ll help you create a setup that fuels focus and comfort.
The total compensation for this role is $175,000–$225,000 (base + commission) and is designed to reward performance and impact. Your placement within this range will reflect your relevant experience, skills, and qualifications. Salary ranges are regularly reviewed and may be updated to remain competitive.
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
Find out more about our Candidate Privacy Policy.
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