The Partner Portal Administrator & Content Manager will oversee partner onboarding, manage content in the partner portal, and create training resources while collaborating cross-functionally.
As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.
Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.
We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.
Position Overview
The Partner Portal Administrator and Content Manager will play a critical role on the Alliances team, supporting partner enablement and engagement efforts. This role is responsible for managing partner onboarding, partner content, maintaining the partner portal and community, and developing basic online training and video resources. This role will develop, manage, and organize content across several systems to create prescriptive onboarding and evergreen content to support an excellent partner experience. Additionally, this role will assist with partner communications and webinar logistics to ensure partners stay informed, educated, and connected.
Job Responsibilities
- Portal administration: Onboard and manage users, update and organize content within the partner portal and community platforms.
- Content and asset management: Establish and maintain a structured content library with clear taxonomy, ensuring it is easily accessible and optimized for usage.
- Performance analysis: Track and analyze content performance and partner feedback to identify gaps and optimize enablement programs.
- Cross-functional collaboration: Partner with marketing, product, customer success, and sales to align with partner messaging and content needs.
- Content publishing: Develop and publish basic online training courses and videos (e.g., using LMS tools or SCORM packages).
- Support partner communications: including the partner newsletter and product release enablement and announcements.
- Enablement coordination: logistics and content for webinars, including Expert Q&A sessions and product updates.
Required Qualifications
- 1–3 years of experience in portal administration, and content management with a knowledge and willingness to leverage AI for creating and delivering work product.
- Experience in training and video development – knowledge of AI tools a plus.
- Experience with content management systems (e.g., Saleshood, Confluence), LMS platforms (Talent, Skilljar)
- Experience with training development tools (Articulate Rise, Storyline) and video editing
- Experience with CRM systems (e.g., Salesforce) is preferred
- Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders.
- Strong organizational and project management skills.
- Exceptional strategic, analytical, and problem-solving skills.
- Excellent written and verbal communication skills.
- Comfortable working cross-functionally and managing multiple priorities.
- Proficient in MSOffice Suite, team collaboration tools (e.g. Slack) and modern AI tools.
Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at [email protected].
Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.
Applications will be reviewed as submitted. There will be no application deadline for this opportunity.
Top Skills
Ai Tools
Articulate Rise
Confluence
Lms Platforms
Ms Office Suite
Salesforce
Saleshood
Skilljar
Slack
Storyline
Talent
Similar Jobs
Fintech • HR Tech • Payments • Social Impact • Financial Services
The Enterprise Account Executive will drive revenue by closing new business, engaging with stakeholders, and presenting DailyPay's products to potential clients.
.png)
Healthtech • Social Impact • Telehealth
The Credentialing Specialist leads provider credentialing at Sailor Health, managing enrollments with Medicare and improving workflows, ensuring compliance and effective communication with internal teams.
Top Skills:
AirtableCredentialing Automation Software
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills:
AIAPIsMachine LearningSpeech-To-TextText-To-Speech
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
