Partner Marketing Manager

At Hiya, we're making calls safe, useful, and human again.

Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that.

Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again.

This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next.

Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again.

Hiya's global partner portfolio spans mobile network operators, OEMs, and referral partners. These partnerships put Hiya's technology into the hands of hundreds of millions of people, and as the portfolio grows, so does the need for marketing that supports them.

Hiya is expanding into new international markets with new operator relationships, new partner motions, building awareness from scratch. This role sits at the intersection of a mature portfolio that needs operational excellence and a global expansion that needs someone ready to build. You'll move fast, use AI to punch above your weight, and hold a high quality bar across everything that goes out the door with Hiya's name on it.

You'll own partner marketing execution: launches, communications, enablement, co-marketing, and events. You'll partner closely with our Principal PMM, who owns the strategic narrative and positioning for the global partner ecosystem. Your job is to turn that strategy into the deliverables and programs that partners see and use.

The relationships you support generate the majority of Hiya's revenue. The materials you build are often the first thing a new partner sees. The work is visible, it matters, and you'll feel it.

• Own launch execution across the partner portfolio. Manage timelines, coordinate stakeholders, and drive deliverables from kickoff through post-launch.

• Write and manage partner communications: press releases (with our PR team), case studies, newsletters, social posts for Hiya and executive channels, and joint announcements. Own drafting, approval routing, and distribution.

• Build and maintain partner-facing enablement: decks, one-pagers, battlecards, training content, and RFP marketing inputs. Keep everything current as positioning evolves.

• Coordinate co-marketing with operator and OEM marketing teams. Build the relationships that make joint campaigns actually happen.

• Support international expansion by building localized materials and go-to-market motions for new markets.

• Bring creativity to how we tell partner launch stories. With 20+ partners, the easy path is formulaic. We need someone who finds the angle that makes each story distinct and knows how to lean in when a partner is especially engaged.

• Keep the internal team informed and energized. Make sure the whole company knows when a big partner launch lands and celebrates the wins.

• Build repeatable playbooks so this work scales with the business instead of depending on one person.

• Work directly with Sales, BD, and Product on cross-functional partner motions.

• 3-5 years in partner marketing, channel marketing, field marketing, or a similar execution-heavy marketing role. You ship things on time across multiple stakeholders.

• Strong writer and creative storyteller. You can draft a press release, build a deck, and write a case study that doesn't read like a template.

• Organized and calm under pressure. You keep launches on track when five teams and three time zones are involved, and you don't lose your cool when a partner pushes a date the week before launch.

• Relationship builder. You're comfortable on calls with external partner stakeholders across cultures and geographies, and you know how to keep things moving without bulldozing.

• Curious and experimental with AI. You're creative about how to use it, smart about when to leverage it, and diligent about making sure the end product meets our quality bar and doesn't sound like everything else out there.

• Scrappy and resourceful. You figure things out rather than waiting for someone to tell you what to do.

• Telco or carrier ecosystem experience is a plus, but not required. More important is the ability to learn a new industry fast.

• Comfortable representing Hiya at events and in partner-facing settings.

The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems.

We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward.

You’ll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results—while keeping a high bar for quality and customer trust.

Every team member at Hiya is expected to live our core values:

• Serve, our customers and partners by holding a high bar for trust and quality

• Own, share in success and open up to failures

• Lead, listen, show up with a point of view but commit entirely once a decision has been made

• Improve, even if it means changing course or contradicting ourselves

• Do, rather than observe

At Hiya, our interview process is designed to evaluate candidates through real, experience-based work. We focus on understanding how you think, exercise judgment, use leverage (including AI), and collaborate, rather than how well you perform in traditional interviews.

Process Overview

Our standard interview process follows this sequence:

• Initial Screen: We confirm baseline alignment, role interest, relevant experience, and logistics.

• Hiring Manager (HM) Screen: We evaluate role fit, expectations, and execution readiness.

• Live Working Assignment: You'll complete a live, role-relevant assignment designed to reflect the kind of work you would do at Hiya. The assignment focuses on how you think, prioritize, and explain your approach. You'll review your work and discuss your reasoning with the interview panel.

• Assignment-Based Interview Loop: Interviewers will explore how you think through the work, ask questions, respond to feedback, and adapt your approach. Each interviewer focuses on specific competencies and how you make decisions, navigate tradeoffs, and collaborate in real time.

  • Future Hiya Value Interview: An independent conversation focused on your long-term potential, judgment under ambiguity, and ability to create sustained value as scope and complexity increase.

  • Reference Check: As a final step, we connect with 2–3 past supervisors to gain additional perspective on your experience and working style, and to further understand how you align with Hiya’s values.

Compensation & Ownership

• Base Salary: $96,000-139,000

• Equity Compensation: ownership aligned with your impact and the company’s growth

  • Compensation is determined by role scope, skills, experience, location, and market data.

Benefits & Support

• Employer-sponsored Insurance

  • Medical, dental, and vision (PPO & HDHP); 50% dependent coverage

  • Health, flexible spending, and dependent care accounts

  • Life, AD&D, and accident coverage, with company-paid life and long-term disability

• 401(k) with 3% company match (via Fidelity)

• Flexible vacation policy and paid company holidays

• Paid parental leave

• Work-from-home equipment stipend

• $1,000 annually to invest in your learning and growth

• $1,000/year in charitable donation matching

More Details

• Start Date: Immediately

• Status: Full-time

• Type: Remote

• Location: Eastern Time Zone preferred. Candidates should be based on the U.S. East Coast or able to maintain Eastern Time working hours to support collaboration across EMEA, APAC, and Seattle based teams.

• Travel Requirements: ~10–15% for industry events and carrier meetings

• Department: Marketing

• Reports to: Director of Product Marketing based in Seattle

• Direct Reports: None (IC role)

We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!