Role Purpose
The Partner Manager, Technology Alliances is responsible for building and growing Diligent's technology ecosystem by identifying, developing, and managing strategic technology partnerships that enhance our platform, accelerate product innovation, and create differentiated customer solutions.
This role serves as the primary bridge between Product, Engineering, and the Partner organization, ensuring technology partnerships align with Diligent's long-term product strategy while delivering measurable commercial outcomes through integrations, joint solutions, and go-to-market initiatives.
Key Responsibilities
Technology Ecosystem Strategy
- Develop and execute Diligent's technology partnership strategy aligned to corporate and product priorities.
- Continuously assess the technology landscape to identify emerging partners, market trends, and ecosystem opportunities.
- Evaluate build, buy, or partner opportunities in collaboration with Product and Engineering.
- Identify strategic partnerships that expand platform capabilities and improve customer outcomes.
Product & Innovation
- Partner closely with Product Management to influence product strategy through external technology partnerships.
- Identify technologies that accelerate innovation or address product capability gaps.
- Coordinate roadmap discussions between Product, Engineering, and strategic partners..
- Champion partner requirements internally while balancing business priorities.
Technology Partner Management
- Own executive relationships with strategic ISVs, data providers, platform providers, integration partners, and complementary technology vendors.
- Develop joint business plans and executive engagement strategies.
- Lead quarterly business reviews and strategic planning sessions.
- Negotiate partnership objectives and coordinate cross-functional execution.
Integration Strategy & Execution
- Prioritize integration opportunities based on customer demand and business value.
- Drive successful onboarding and launch of new integrations.
- Coordinate Product, Engineering, Partner Success, and partner technical teams throughout implementation.
- Ensure integrations are scalable, secure, well documented, and successfully adopted.
Joint Go-to-Market
- Develop joint value propositions and solution offerings.
- Execute co-marketing campaigns, webinars, events, and product launches.
- Enable Sales and Partner teams with positioning, messaging, and solution plays.
- Support strategic customer opportunities involving technology partners.
- Collaborate on marketplace initiatives and joint selling where applicable.
Partner Performance & Governance
- Define and manage KPIs for each technology partnership, including:
- Integration adoption
- Customer utilization
- Partner-influenced pipeline
- Revenue influenced
- Joint solution launches
- Product adoption
- Marketplace performance
- Maintain partner program compliance, certifications, and technical requirements.
- Provide executive reporting on ecosystem health and partnership performance.
Qualifications
Required Experience
- 7+ years in Technology Alliances, Strategic Partnerships, Product Partnerships, or Business Development within enterprise SaaS.
- Demonstrated success managing technology ecosystems and strategic ISV relationships.
- Experience collaborating with Product Management and Engineering teams.
- Strong understanding of APIs, SaaS integrations, cloud technologies, and enterprise software architecture.
- Ability to influence executive stakeholders both internally and externally.
Core Competencies
- Technology Ecosystem Development
- Product Strategy Collaboration
- Strategic Partnership Development
- Executive Relationship Management
- Cross-Functional Leadership
- Commercial Acumen
- Technology & Integration Strategy
- Negotiation & Influence
- Program Management
- Customer-Centric Innovation
Success Measures
- Growth of the technology partner ecosystem
- Strategic partnerships launched
- New integrations delivered
- Integration adoption by customers
- Product roadmap acceleration through partnerships
- Partner-influenced pipeline and revenue
- Joint solution adoption
- Executive partner satisfaction
- Ecosystem health and partner engagement
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights. We are a drug free workplace.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Diligent Charlotte, North Carolina, USA Office
200 S Tryon St, Charlotte, NC, United States
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