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BeyondTrust

Order Management Specialist

Posted 2 Days Ago
Remote
Hiring Remotely in United States
Junior
Remote
Hiring Remotely in United States
Junior
The Order Management Specialist processes customer orders, generates invoices, troubleshoots billing issues, and collaborates with sales and finance teams to improve efficiency.
The summary above was generated by AI

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

The Order Management Specialist will support our order-to-cash process by reviewing and processing customer orders, generating accurate invoices, and ensuring smooth billing operations. This role is highly collaborative, working across sales, finance, and operations to deliver excellent service and support the company’s continued growth. 

What You’ll Do

  • Review and process orders in Salesforce and NetSuite with accuracy and speed. 
  • Partner with sales to resolve quote issues and ensure policy compliance. 
  • Generate and issue invoices on time, meeting internal deadlines. 
  • Respond to inquiries from sales teams, customers, and internal stakeholders. 
  • Troubleshoot billing issues and provide timely solutions. 
  • Recommend process improvements to increase efficiency. 
  • Support month-end close activities as needed. 

What You’ll Bring

  • Experience with CRM/ERP systems (Salesforce and NetSuite preferred). 
  • Strong business acumen and basic accounting knowledge. 
  • Excellent communication skills and ability to work cross-functionally. 
  • Highly organized, proactive, and comfortable managing competing priorities. 
  • Proficient in Microsoft Office; able to adapt quickly in a fast-paced environment. 
  • 2+ years of relevant experience, ideally in software/technology. 
  • Degree in Accounting, Business, or related field (preferred). 

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

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Top Skills

MS Office
NetSuite
Salesforce

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