Order Management Leader, AKA

Job Description SummaryThe Order Management Leader owns key Order operations processes to drive regional backlog management, Order execution and Equipment delivery in collaboration with ITO, OM, HPM, Sourcing, Logistics, Lean & Commercial teams for HCS equipment. You will play a pivotal role in sales transfer, Inventory Management and revenue recognition compliance for HCS equipment business in AKA region.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Leads Order management team in AKA zones to ensure predictable Order Execution Process in collaboration with Sales, Modality, HPM, Service and Finance. This includes: 
  • Leading Regional Backlog Management & order Execution to Drive Equipment Delivery and Sales Transfers. 
  • Contribute to revenue linearity by date management, timely execution, and risk mitigation for fulfillment in coordination with S&OP and global fulfilment teams.
  • Drive COSD (Customer On-Site Date) Stability and Quality of delivery to Customers. 
  • Inventory Management and Obso / reserve management
  • Drive Standard Work and deliver performance on KPI’s through Daily Management system (DMS) related to Order Management
  • Act as single Interface to International OM Organization, Modalities, Sales, HPM and Finance for matters related to orders execution and fulfillment.
  • Implementation of global programs related to Order operations in AKA in collaboration with International OM Team.
  • Coordination with Logistics, shipping teams in Mfg & warehouses to ensure timely delivery of equipment to customers as per the orders in accordance with relevant Rules & Regulations. 
  • Coordination with Logistics & sourcing teams to deliver cost productivity
  • Ensure adherence to revenue recognition norms and ensure proper documentation.
  • Drive Lean/Simplification projects to improve process effectiveness and efficiency

Quality Specific Goals:

• Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken.
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines

Required Qualifications:

• Bachelor’s degree in operations management, Business Management or other related-field.
• At least 15 years+ of leadership experience in corporate environment.
• Leadership skills to lead and influence teams and shape/lead growth vision and business strategy
• Team oriented – ability to motivate and work well with diverse, cross-functional teams. Excellent oral and written communications skills (English)
• Strong analytical and process skills
• Experience in interfacing with both internal team members and external customers as a part of a solution-based sales process
• Strong communication skills to synthesize complex issues and communicate into simple messages.
• Demonstrated ability to energize, develop, and build rapport at all levels within an organization

Preferred Qualifications:

• MBA or Business Administration or related field medical equipment industry acumen
• Deep marketing expertise in market & customer insights and product commercialization

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information